2097 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good So Far

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - CAE  in  Jacksonville, FL
Current Employee - CAE in Jacksonville, FL

I have been working at Comcast full-time for less than a year

Pros

Comcast allows a lot of room for growth, offers great benefits and training with little chance of overworking. Very people oriented and united in working with "hostile" consumers.

Cons

Learning a complicated system and business model.

Advice to ManagementAdvice

Simplify wherever possible and question all processes.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Comcast

  1. 2 people found this helpful  

    It was great at first, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Chicago, IL
    Current Employee - Sales Representative in Chicago, IL

    I have been working at Comcast full-time for more than 3 years

    Pros

    Benefits, PTO, great pay for great work, fun environment.

    Cons

    Horrible communication with management, lack of consistency with supervisors, lack of advancement opportunities, a lot less pay and benefits then previous years.

    Advice to ManagementAdvice

    For a telecommunications company, communication through supervisors/managers is atrocious. I would receive quite a few different answers from different leadership...I mean they were off by a long shot. Also, benefits for call center employees has drastically decreased which in turn has hurt employee morale. Communication with techs is impossible from sales end, which has hurt customer interaction on calls.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comcast

    Pros

    Very good benefits( free cable and highspeed internet) , many paid holidays excellent training, always looking to advance employees into a management roll.

    Cons

    There are very few cons, the only one that comes to mind is that if you have lower seniority you will not get day shift

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