There are newer employer reviews for Comcast

Helpful (2)

Good Money but very stressful.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Enterprise Account Executive in San Francisco, CA
Current Employee - Enterprise Account Executive in San Francisco, CA

I have been working at Comcast full-time (more than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Comcast Metro Fiber Division is cutting edge technology. Being able to offer Fiber to the customer's prem is the future infrastructure of technology. You can make good money as long as you are hitting your quota. Base Salary is nice and Engineering support is fantastic. Benefits are fair and vacation time is set up really nice. You also get free cable (All Channels) as an employee.

Cons

CRM reporting is demanding and monotonous. Limited Footprint and not being able to sell cross states is a hindrance. Limited Management opportunities with-in the same division for all star Sales Reps. 6 month learning curve to understand Comcast process and procedures.

Advice to Management

Hire you all star sales reps as Managers with in the same division. Stop passing up proven All Star reps to hire candidates that have no clue about Comcast Fiber. CRM reporting should be mainstreamed and simplified. 50% of the reporting is not accurate and only being done to fulfill the quota requirement.

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  1. Helpful (3)

    Decent call center job, poor Sales Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Beaverton, OR
    Current Employee - Sales Representative in Beaverton, OR

    I have been working at Comcast full-time (more than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits are adequate. Guaranteed 80 hours every two weeks. Fun incentives with cool prizes. Flexible schedules if needed.

    Cons

    Commission is constantly changing. Be prepared to try to deal with sales metrics that do not link properly with their customer service expectations.

    Advice to Management

    Pick a focus area and stick with it. Too many conflicting goals that do not go hand in hand.

  2. Helpful (2)

    Disappointing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comcast full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good insurance benefits and 401K plan. Occasional snacks in the lunch room. Free Cable, Data and Phone, can be a nice perk.

    Cons

    Horrible work life balance. They have no concern for customer service. Making the sales number is all that counts, so beware.

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