Comcast

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1 person found this helpful  

Major disconnect from upper and middle management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Manager in West Palm Beach, FL
Former Employee - Sales Manager in West Palm Beach, FL

I worked at Comcast full-time

Pros

Great benefits, co-workers were decent, solid company

Cons

The Xfinity security home sales group had extremely poor upper leadership. They could not compete with any of the larger competitors.

Advice to ManagementAdvice

Realize that cable sales and security sales are two different things.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

2335 Other Employee Reviews for Comcast (View Most Recent)

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  1. 2 people found this helpful  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Atlanta, GA
    Current Employee - Field Service Technician in Atlanta, GA

    I have been working at Comcast full-time (more than 8 years)

    Pros

    Company vehicle, lots of vacation, good people to work with. Supervisors are cool for the most part.

    Cons

    Unattainable goals, equipment is subpar, training is sometimes spotty or nonexistent, pay could be higher for all that we do

    Advice to ManagementAdvice

    Manage the routes/ drive time better give more time to complete work. And pay needs to be raised

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Good Money but very stressful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Account Executive in San Francisco, CA
    Current Employee - Enterprise Account Executive in San Francisco, CA

    I have been working at Comcast full-time (more than 3 years)

    Pros

    Comcast Metro Fiber Division is cutting edge technology. Being able to offer Fiber to the customer's prem is the future infrastructure of technology. You can make good money as long as you are hitting your quota. Base Salary is nice and Engineering support is fantastic. Benefits are fair and vacation time is set up really nice. You also get free cable (All Channels) as an employee.

    Cons

    CRM reporting is demanding and monotonous. Limited Footprint and not being able to sell cross states is a hindrance. Limited Management opportunities with-in the same division for all star Sales Reps. 6 month learning curve to understand Comcast process and procedures.

    Advice to ManagementAdvice

    Hire you all star sales reps as Managers with in the same division. Stop passing up proven All Star reps to hire candidates that have no clue about Comcast Fiber. CRM reporting should be mainstreamed and simplified. 50% of the reporting is not accurate and only being done to fulfill the quota requirement.

    Recommends
    Positive Outlook
    Approves of CEO
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