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4 people found this helpful  

Great Experience if You're Not on the Phones

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Communications Technician IV  in  Salt Lake City, UT
Former Employee - Communications Technician IV in Salt Lake City, UT

I worked at Comcast full-time for more than 5 years

Pros

- Great Compensation Package to include:
--401k, Profit Sharing, Employee Stock Purchase Program, Health, Vision, Dental, Vacation Days, Sick Days, Personal Days, Paid Holidays, Overtime Options, Commission Options, Quarterly Bonuses, Free Cable TV/Internet/Phone, Tuition Reimbursement, Discounts (on everything from cell plans to TV purchases),
and depending on your position: Free SmartPhone, Tablet, Laptop, Company Vehicle, Uniform Allowance, and/or relocation reimbursement.
- Plenty of Opportunity to Grow/Promote
- Friendly / Relaxed Working Environment
- Dedicated and Intelligent Peers
- Management seems to care and listen quite often, at every level (I personally have talked to the President of the West Division, and he took notes and was pleasant to speak with).

Cons

- Phone Support for Employees and Customers Make People Hate this Company...

Advice to ManagementAdvice

- Bring Phone Support (customer service, billing, repair, collections, etc.) back to the local regional offices. Outsourced phone support may be cheaper up front, but it that worth the reputation cost and increased difficulty in procuring future customers?

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Comcast

  1.  

    Dispassionate - neither exciting nor hateful

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comcast

    Pros

    Large behemoth with good deep pockets and decent benefits. This should be good if you are looking for work life balance

    Cons

    Not at all fast moving. The company is quite hierarchical and process oriented. They switch direction also quite and bit and really slow to go to market

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great company !! A few culture correction should do the trick!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Sales Supervisor  in  San Francisco, CA
    Current Employee - Direct Sales Supervisor in San Francisco, CA

    I have been working at Comcast full-time for more than a year

    Pros

    Very Innovative, and performance based.. Great benefits and sense of job security if you can overcome the world of change..

    - great work life balance for producing employees .

    Cons

    Support local leadership in cultivating their areas culture ..

    Advice to ManagementAdvice

    Trim the fat- way to many employes (sales ) not willing to adapt to change and are stuck in the 80's mindset.. Make them work for it..
    - pay should be better for first level management .. Pay the inspired employees more and fire the leaches

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