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3 people found this helpful  

Comcast

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Supervisor  in  Miramar, FL
Former Employee - Customer Service Supervisor in Miramar, FL

I worked at Comcast full-time for more than 5 years

Pros

These are some of the of the good things Discount on Services, Additional Benefit, and Pay Rate, Community Involvement, Great Training System for leadership,

Cons

I believe that this will kill any company but here are some issues I have observed while working for the company for 7 years. Favoritism, Unrealistic Expectations, No work life balance, Failure of the Open Door Policy, Poor Coaching and Development Process

Advice to ManagementAdvice

Please remember people have to enjoy where they work in order to want to come back the next day

Doesn't Recommend
Neutral Outlook
No opinion of CEO

2095 Other Employee Reviews for Comcast (View Most Recent)

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  1. 3 people found this helpful  

    Good Benefits/ Terrible Work Ethic and Integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Executive  in  York, PA
    Former Employee - Customer Account Executive in York, PA

    I worked at Comcast full-time for more than 5 years

    Pros

    When working for Comcast, you will find that the wages are decent, but the big plus would be the benefits, such as the medical, dental, 401k, and hey, they even give you free cable and internet service.

    Cons

    If you have any type of morals, or soul for that matter, you will not be able to live with yourself for very long with Comcast as your employer. You will have to sit through meetings, where mocking paying customers takes place, methods of screwing the customer is discussed, and outright stupidity and laziness are rewarded. I know politics and backstabbing play a part in every office in corporate america, but Comcast takes it to a whole new level.

    Advice to ManagementAdvice

    Start rewarding hard work ethic, and actually take the time to look out for your customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Comcast is your last resort.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAE I, Customer Technical Support  in  Knoxville, TN
    Current Employee - CAE I, Customer Technical Support in Knoxville, TN

    I have been working at Comcast full-time for more than a year

    Pros

    Full benefits after 90 days.

    Cons

    policies prevent you from helping customers, unrealistic support standards

    Advice to ManagementAdvice

    Care about the customers and care about your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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