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Helpful (5)

Comcast

  • Work/Life Balance
  • Career Opportunities
  • Senior Management
Former Employee - Technical Operation Supervisor in Greenwood Village, CO
Former Employee - Technical Operation Supervisor in Greenwood Village, CO
Doesn't Recommend
Negative Outlook

I worked at Comcast full-time (More than 5 years)

Pros

Overall, a decent company to work for, good benefits about average salaries.

Cons

Internal politics are brutal, HR is far more likely to listen to the higher levels of management than any front line employee. The company, as a whole, seems more interested in releasing the new and exciting over getting existing systems to work properly before forging ahead.

Other Employee Reviews for Comcast

  1. Helpful (5)

    Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CAE II, Technical Support Specialist in Knoxville, TN
    Current Employee - CAE II, Technical Support Specialist in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Reduced cost for services, commission opportunities.

    Cons

    0 regard for the customer. My position in technical support is a joke. The majority of my time is fixing the mistakes of other employees and telling customers there is nothing I can do. Senior management will do nothing to improve issues that impact the customer, even if Its an easy fix.


  2. Helpful (2)

    The worst employment experience I've had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BAE1 in Indianapolis, IN
    Former Employee - BAE1 in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Comcast full-time (Less than a year)

    Pros

    The compensation guarantee for the first four months is good but after that it sucks. There really is nothing good about being employed here unless you don't mind losing half your sales due cancellations to poor installs

    Cons

    Terrible management at the local level (Indianapolis). Comcast does not know what "customer service" means and the local management doesn't care

    Advice to Management

    Replace the management team in Indianapolis, IN


There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

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