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1931 Employee Reviews (View Most Recent)

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The ups and downs of call center life...

Tier II (Current Employee) Silver Spring, MD

ProsGreat benefits package, medical dental, vision, complimentary services, educational reimbursement and ESPP are outstanding. Although the pay is mediocre at best when compared to other companies in telecommunications and IT, the benefits package does make up for some of the gap.

ConsLack of communication in a communications company. People are hired with little to no experience to do their job and their responsibilities end up being shifted to other employees. Way too much hand holding and turn over.

Advice to Senior ManagementHire (and hold) more qualified people!!! Stop hiring people for technical jobs WHO ARE NOT TECHNICALLY PROFICIENT!

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Comcast is a place for transisition

    Anonymous Employee (Former Employee) Philadelphia, PA

    I worked at Comcast


    Pros: The best thing about working for Comcast is that they give you free Cable TV and also free internet access. Also, the… Cons: Thw worst part about working for Comcast is that you must be ready to work long days. Besides that , there is alot else that… Advice to Senior Management: Need to be retrained No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    my experience with comcast could have been better

    Retention CAE (Current Employee) Tinley Park, IL

    I have been working at Comcast


    Pros: Then benefits with comcast are wonderful....and the free cable, phone,… Cons: atmospher is negative, rigid work environment....It feels like a military envirinment. Adults are managed like children. A bathroom break causes heads to turn.… Advice to Senior Management: Allow for a mute on the phone system so that if I sneeze due to allergies… No, I would not recommend this company to a friend More
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