Comerica

www.comerica.com
There are newer employer reviews for Comerica

 

Not a bad company but terrible management.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Teller in San Mateo, CA
Former Employee - Teller in San Mateo, CA

I worked at Comerica full-time (more than 3 years)

Pros

Excellent pay scale when compared to other banks and low stress work enviroment.

Cons

Terrible peninsula management team. Never kept open lines of communications about their goals or expectations for the banking teams.

Advice to ManagementAdvice

Be more direct and open.

Recommends
Negative Outlook

235 Other Employee Reviews for Comerica (View Most Recent)

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  1. 1 person found this helpful  

    Big talk, little delivery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker II in Newport Beach, CA
    Current Employee - Personal Banker II in Newport Beach, CA

    I have been working at Comerica full-time (more than a year)

    Pros

    Two weeks of PTO, seven paid sick days per year, and all bank holidays closed and paid. 401k is matched at 4%. Benefits are expensive but very good. Higher than industry standard base pay.

    Cons

    Incentive plan is a complete joke. What's worse is that upper management portrays it as if it's really great. Basically, you can destroy all of your goals and get about 400-600 a quarter. Systems are completely archaic. You need about 10 different passwords and 3-4 systems to accomplish the most basic of tasks like telling a customer their balance and most recent transactions. The entire focus is to get customers to put as much money as possible into a checking account. This almost never makes sense for the customer and is therefore terrible advice to give as a banker. But if you don't do it you will lose your job. Bank partners are completely invisible, unavailable, unconnected and not incentivised to work with retail, but even if they do you will get basically nothing out of it.

    Advice to ManagementAdvice

    Update systems. Improve incentive plan. Re-structure sales goals to include the complete spectrum of banking products and set these goals in easy to understand and "good sense" language. Incorporate an improved referral system.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Small bank wanting to be big box bank without the tools.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Banking Center Manager in Houston, TX
    Former Employee - Vice President Banking Center Manager in Houston, TX

    I worked at Comerica full-time (more than 3 years)

    Pros

    Consumer and business traffic in the banking center was very little. Therefore one could deliver very good customer service.

    Cons

    Systems is out dated. They need more progressive features if they want to compete with the top five banks in america.

    Advice to ManagementAdvice

    When you hire someone from another bank does not mean their idea is new.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Comerica

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