Comerica

  www.comerica.com
  www.comerica.com
There are newer employer reviews for Comerica

3 people found this helpful  

Personal Banker

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Personal Banker in San Diego, CA
Former Employee - Personal Banker in San Diego, CA

I worked at Comerica full-time (less than an year)

Pros

Company is smaller so you get to know everyone. In addition very slow in a branch you might go the entire day without seeing a customer.

Cons

There are a number of serious cons when working for Comerica. I will start by saying I worked in San Diego California and other places like Michigan where the company has the most branches are better. Turnover is extremely high it almost caused me not to except my job regrettably I did which turned out to be a mistake. The Technology is horrible and I have no other way to put it. It’s like taking a time machine back to the 80’s. For the employees and the customers it’s hard. In addition the region has no clear direction at one point it’s all about cross sells and checking accounts. Another point it’s about DDA dollars. Sales goals change and they have no way of tracking because the technology is so bad. In fact everything takes so long to reflect in your sales you could really just make up numbers for 6 months it would take them that long to notice. In addition lending is impossible more conservative than most banks and I came from Wells Fargo which is known for being a conservative lender. The loan process is so disorganized you can’t give people timely updates. Most of the time it’s a decline and the customer goes to any other bank where they can get approved. In a nut shell this is a company stuck in the past and unable to embrace the future if you’re from a major bank I recommend looking somewhere else. Everything that has to do with HR is outsourced so even the hiring process is lengthy, like everything else with this company it moves extremely slow took 3 months. Job and bank turned out being so dysfunctional I left within 2 months and accepted another offer. Sadly I literally know about 4 people including managers that have been with Comerica more than 1 year the longest was 3 years. Again this is in San Diego which may be the most dysfunctional region.

Advice to ManagementAdvice

The Company needs a makeover. Systems need to be in place to make a process easier and you need to embrace change or be left behind. If you want to say you're a major bank act like one.

Disapproves of CEO

226 Other Employee Reviews for Comerica (View Most Recent)

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  1.  

    A good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Detroit, MI
    Current Employee - Vice President in Detroit, MI

    I have been working at Comerica full-time (more than 10 years)

    Pros

    Great opportunities for advancement available.

    Cons

    No structured cross-training program for individuals looking to learn about or work in other areas of the bank.

    Advice to ManagementAdvice

    Develop a structured cross-training program for individuals looking to work in different areas of the bank.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker II in Dallas, TX
    Former Employee - Personal Banker II in Dallas, TX

    I worked at Comerica full-time (more than an year)

    Pros

    Pay is above average for personal bankers.
    Depending on your manager, you can do a lot of outside sales

    Cons

    If you don't like your manager/location you will not be able to change. Firing is usually their way of accommodating any problems.
    They used to be a good mid-size bank that felt like a small bank but management has all come from the big 3 (BofA, Compass, Wells) the love is gone and numbers is the game. be ready to feel like a used car salesman.
    Even though they tell you that not having a college degree won't hold you back from moving up.... it will!!!!!

    Advice to ManagementAdvice

    Get back to what made you great!!!!! stick to your original values!

    Neutral Outlook
    No opinion of CEO
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