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Helpful (1)

Retail Personal Banker

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Personal Banker in Dallas, TX
Current Employee - Retail Personal Banker in Dallas, TX

I have been working at Comerica full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Compensation is slightly higher than other retail banks in region. Conservative lending strategy means affluent and loyal clients.

Cons

Steep sales goals for loans, especially HELOCS AND BELOCS. Not many high traffic locations means you have to seek out business rather than business walking in. Technology and products are behind the curve.

Advice to Management

Increase focus on technology for employees and clients.

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  1. Helpful (1)

    Micromanagement everywhere.

    Former Employee - Anonymous Employee in Livonia, MI
    Former Employee - Anonymous Employee in Livonia, MI

    I worked at Comerica (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent benefits. Ten paid holidays.

    Cons

    All tasks are micromanaged with the Kronos time management system. You have to punch a time clock all day long. If you are data entry and the phone rings, you have to punch out from the data entry task and enter the answer the phone task. You also must keep count of your phone calls, the items you file, and how many items you keyed in the system. You also must use your user id to use the photo copier! You reviews which are done twice a year are based on your Kronos totals. If you work one minute of unauthorized OT, you are placed on corrective action. If you are not comfortable with Micromanagement, Comerica is not the place for you to work.

    Advice to Management

    Let the employee do their jobs instead of being "Big Brother!" You will lose plenty of talented people.


  2. Helpful (1)

    Comerica - Cutting Its Way to Propsperity?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Investment Strategist in Costa Mesa, CA
    Current Employee - Senior Investment Strategist in Costa Mesa, CA

    I have been working at Comerica full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Generally nice people with which to work. Core Midwestern values are still quite evident in the corporate culture. If you find the right person, they can be very helpful.

    Cons

    Company has underinvested in systems in recent years. Training is not a strength of the corporation. Not a sales culture. Corporate lending still drives the organization's bottom line. Holistic wealth management is an aspirational goal for most offices, not a reality. Actions speak louder than words, and "cutting our way to prosperity" has been a running joke for several years.

    Advice to Management

    Demonstrate a commitmen to geographic expansion. Continue to support field personnel with sufficient staff so that they can focus on developing business and keeping current clients happy. Make sure that salaries are in line with competitive, so as to discourage turnover when economic conditions improve (repeating cycle).


There are newer employer reviews for Comerica
There are newer employer reviews for Comerica

See Most Recent

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