Comerica

  www.comerica.com
  www.comerica.com
There are newer employer reviews for Comerica

 

Good.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Studio City, CA
Current Employee - Customer Service Representative in Studio City, CA

I have been working at Comerica full-time (more than 5 years)

Pros

The environment and colleagues are great.
Management team is supportive.

Cons

Growth in company is limited, may have to relocate to other cities where Comerica is more prominent.

Advice to ManagementAdvice

More employee independence and reviews need to be on frequently.

Recommends
Positive Outlook

225 Other Employee Reviews for Comerica (View Most Recent)

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  1. 1 person found this helpful  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Farmington Hills, MI
    Current Employee - Personal Banker in Farmington Hills, MI

    I have been working at Comerica full-time (more than an year)

    Pros

    Great benefits. Company cares about it's employees.

    Cons

    I worked inside a Kroger inside a small branch with women. Some of them are underhanded at times. Gets a little crazy sometimes, and others there is so much downtime you don't know what to do with yourself.

    Advice to ManagementAdvice

    Back employees. Don't be afraid to let go of bad employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Surprising inefficiencies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Banking Center Manager in Birmingham, MI
    Current Employee - Assistant Banking Center Manager in Birmingham, MI

    I have been working at Comerica full-time (more than 5 years)

    Pros

    401k match, Tuition Reimbursement, Respected by peer banks so moving to another company is viable.

    Cons

    Limited opportunity for advancement. Pay increases fail to even keep up with inflation despite strong annual reviews, woefully lackluster systems rolled out in perpetual motion even after "pilot" locations report major problems. A hodgepodge of antiquated computer systems that every single employee-without exception-acknowledges are inferior-yet they continue to be relied upon and even expanded. IT failures that would result in terminations at other companies are allowed to occur regularly and seemingly without repercussion. An acceptance and embrace of the status quo that is leaving Comerica ill prepared for increasingly strong competition from peer banks. Standards of service to customers that are woefully poor. A corporate culture that says "we always have and always will----fill in the blank" which punishes innovation and embraces behaviors that may not be as efficient as today's available alternatives. In short-imagine trying to jog over quick sand without falling in-and that is the feeling one gets from working at Comerica. it is just plain difficult-each day every day all day.

    Advice to ManagementAdvice

    A six sigma black belt consultant should be engaged by Comerica's retail operation to look at all processes from start to finish and eliminate redundancy, inefficiency, and system failures. The recession is over. If pay increases continue to come up short of cost of living-the best employees will leave Comerica for better alternatives. Comerica deploys a lot of it's resources to train employees-then undervalues them and allows them to leave. This is a poor allocation of resources. Either spend less on training and acknowledge staff will resign, or continue spending the same and do more to retain those employees already well trained on systems and processes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Comerica

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