Comerica

  www.comerica.com
  www.comerica.com
There are newer employer reviews for Comerica

1 person found this helpful  

Great learning opportunity and many different options for advancement

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative

I have been working at Comerica full-time (more than 5 years)

Pros

There are many different departments and job functions offered in this company. Many employee's I've worked with have worked with the bank on average I'd say of at least 15 years... Lots of seniority within the company, which says a lot. Paid holidays and PTO are great benefits. Company matches your 401k, good benefits, and also able to purchase/sell PTO.

Cons

Behind on technology and services. Work place interior and exterior designs are very out dated at the Banking Centers. HR could be more involved with employees to help them advance and find the best career path within the company. Processes could be improved for better efficiency. At banking centers, high pressure to exceed unrealistic sales goals, while staff is being cut and not replenished. Customer service workers are underpaid, they are the face of the company and drive the company's revenue. Limited to the company's footprint states, MI, TX, CA, AZ, FL for job opportunities. Do not offer internships.

Advice to ManagementAdvice

Big separation between upper management and the "worker bees". I've felt that many upper management employees do not have a strong idea of what lower ranked employees do every day. Makes you feel under appreciated. Advice: really take the time to talk to staff, understand processes, and learn the job functions around you.

Recommends
Neutral Outlook

225 Other Employee Reviews for Comerica (View Most Recent)

Sort: Rating Date
  1.  

    Good first internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comerica

    Pros

    Very patient and caring managers

    Cons

    Lots of red tape, slow pace

  2.  

    Good stepping stone to bigger and better things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst in Los Angeles, CA
    Current Employee - Credit Analyst in Los Angeles, CA

    I have been working at Comerica full-time (less than an year)

    Pros

    Work/Life Balance
    Learn a lot about credit and lending in your particular loan group
    Friendly work environment
    Good training

    Cons

    Worst technology in the industry
    Too conservative with our risk profile, leads to other banks taking our business
    Young generation does not get a fair chance to move higher up within the company
    Pay is on the low side of the industry
    Not too many other perks

    Advice to ManagementAdvice

    Give the younger generation a chance
    Take on more risk in your credit portfolio
    Invest in your technology, people are leaving because of it
    Adequately pay employees to increase retention

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Comerica

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