Community Health Plan of Washington
2.5 of 5 15 reviews
www.chpw.com Seattle, WA 150 to 499 Employees

15 Employee Reviews (View Most Recent)

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To get into the health field, this is a great company!

Customer Service (Current Employee)
Seattle, WA

ProsIt is a great starting point in the health area. The tuition reimbursement is great! They do offer great benefits such as time off for community service and it does not count against your vacation time. This can be used to help out in the community or help in your child's classroom. CHP does communicate very well what their ideas and or plans are for the company. They do this by closing the company once every quarter to hold an all staff meeting. They are also very involved in the community. We have events that we sponser, March of Dimes, Breast Cancer and Asthma awareness.

ConsIf you are looking for career advancement you will want to look elsewhere. The only time that you are recognized is in your evaluation you get annually. There is also a huge disconnect when it comes to Customer Service and all of the other departments. Customer Service does not get the many "perks" or "credit" given to the other departments. We are only recognized by the company for one week in October, Customer Service Week.

Advice to Senior ManagementCreate more opportunities for younger people to advance within the company. Start asking questions of the non exempt employees to see how they feel and any ideas they may have.

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    • Culture & Values
           
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    • Senior Management
           
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    • Approves of CEO

     

    Receptionist

    Anonymous Employee (Former Employee)

    I worked at Community Health Plan of Washington


    Pros: The company has good benefits, transportation assistance and decent pay… Cons: There is high staff turn-over and it is an extremely… Advice to Senior Management: Eliminate the dysfunction across the board and work on retention… Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    It is ok, not great but ok

    Anonymous Employee (Current Employee)

    I have been working at Community Health Plan of Washington full-time for more than 3 years


    Pros: Great benefits, good moral among customer service, ok pay(enough to… Cons: Managers are at a horrible disconnect with customer service, Customer service managers can be rude, current team lead is a bit of a joke, ridiculous… Advice to Senior Management: Allow your customer service representatives some leway when it comes to between calls. At least allow them to read a book. Have the customer… Yes, I would recommend this company to a friend More
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