Community Health Plan of Washington
2.5 of 5 15 reviews
www.chpw.com Seattle, WA 150 to 499 Employees

15 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

A good company but with blind side to Customer Service and the importance of their role

Administrator (Current Employee)
Seattle, WA

ProsDecent market fair salary - reasonable HR Dept and policies - committed colleagues who give a damn about their work

ConsThe tuition of $5000 now has strings attached fine if you dont mind making a committment to two years after study ends.
New CEO Lance Hunsinger - not really a downside more of an unknown quantity.
Customer Service is still a second stringer to the rest of the company - a great need there for change to compensation and recognition.

Advice to Senior ManagementDo something quickly to improve the incentive and motivation of the customer service representatives. Work on retention of performing staff who need a better incentive program. The quarterly staff/management offsite no longer exists - This organisation needs to plan for offsite events to compensate for this.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    To get into the health field, this is a great company!

    Customer Service (Current Employee)
    Seattle, WA

    I have been working at Community Health Plan of Washington


    Pros: It is a great starting point in the health area. The tuition reimbursement is great! They do offer great benefits such as time… Cons: If you are looking for career advancement you will want to look elsewhere. The only time that you are recognized is in your evaluation… Advice to Senior Management: Create more opportunities for younger people to advance within the company. Start asking questions… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Receptionist

    Anonymous Employee (Former Employee)

    I worked at Community Health Plan of Washington


    Pros: The company has good benefits, transportation assistance and decent pay… Cons: There is high staff turn-over and it is an extremely… Advice to Senior Management: Eliminate the dysfunction across the board and work on retention… Yes, I would recommend this company to a friend More
There are newer reviews on Community Health Plan of Washington.

Worked for Community Health Plan of Washington? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Community Health Plan of Washington reviews and ratings — including employee satisfaction and approval rating for Community Health Plan of Washington CEO Lance Hunsinger. All reviews posted anonymously by Community Health Plan of Washington employees.