Community Health Plan of Washington

  www.chpw.com
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16 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Approves of CEO

 

good employer

Customer Service Specialist (Current Employee) Seattle, WA

Prosflexible time off, transportation benefit, good people to work with.

Conscompany slow to respond to customer service need in ref. to computer issues.

Advice to Senior Managementaddress computer issues in a "real time" timeframe.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    It takes more than good benefits to retain employees

    Anonymous Employee (Current Employee) Seattle, WA

    I have been working at Community Health Plan of Washington


    Pros: Good benefits: Low health insurance premiums for self & family, transportation subsidy,… Cons: Low morale, below average pay, virtually no telecommuting allowed, high staff turn-over, ineffective… Advice to Senior Management: Pay staff what they are worth, get rid of "dead weight" around the… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A good company but with blind side to Customer Service and the importance of their role

    Administrator (Current Employee) Seattle, WA

    I have been working at Community Health Plan of Washington


    Pros: Decent market fair salary - reasonable HR Dept and policies… Cons: The tuition of $5000 now has strings attached fine if you dont mind making a committment to two years after study ends. New CEO Lance Hunsinger… Advice to Senior Management: Do something quickly to improve the incentive and motivation of the customer service representatives. Work on retention of performing staff who need a… Yes, I would recommend this company to a friend More
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