Community Health Systems

www.chs.net
There are newer employer reviews for Community Health Systems

10 people found this helpful  

A difficult place for contractors and project managers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Project Manager in Franklin, TN
Former Employee - Project Manager in Franklin, TN

I worked at Community Health Systems as a contractor (more than a year)

Pros

Healthcare is a popular industry in Nashville, and having healthcare experience on your resume is valuable. Depending on the area you work in, there is a reasonable amount of work/hours.

Cons

Being a contractor at CHS is difficult. I would not recommend it. A very clear distinction is drawn between FTEs and contractors. Management takes great pains to emphasize that being an FTE is much more desirable than being a contractor. Contractors are considered to be expendable and are often cut on zero notice. This attitude is hard to understand, because historically there has been a great dependence on contractors at CHS, with contractors outnumbering FTEs by a large margin -- particularly in IT. A number of FTEs are coasting due to the management philosophy that FTEs will never be laid off, only contractors.

CHS has had explosive growth by acquisition in the past few years. Management in general, and IT management in particular, is geared toward a much smaller company. There is micromanaging in some cases (any expenditure, including waste baskets and white boards, must be approved by upper management) and ignoring large problems (lack of resources to accomplish the approved projects).

A PMO is greatly needed, as project managers (my experience is in IT) very loosely follow rules set by a committee. No oversight once the project is underway, with the exception of some weekly statistics that are largely meaningless, measuring the number of tasks accomplished vs. the number scheduled for a given period (no accounting for the complexity or length of the task). Resource planning is nonexistent, and many projects are stalled due to a lack of resources with the necessary skills. This is slowly being recognized as an issue but not yet dealt with.

Advice to ManagementAdvice

This could be a great company to work for; they need to create the structure of a large company, without excessive bureaucracy. Those in management not prepared to operate in a large organization should be replaced, or at the very least, retrained. A PMO should be established and projects run with reasonable schedules and goals, with meaningful measurements. If you employ contractors, treat them with the same respect you would require from them -- honoring contracts. At the very least, provide adequate notice when terminating before the contract is up, as you would expect if a contractor leaves before the contract ends. Terminating without notice is not good business practice (contractors have found out they were cut by coming to the office and having their badge not open the door) becomes known, and it will be more difficult to get quality help in the future.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

228 Other Employee Reviews for Community Health Systems (View Most Recent)

Sort: Rating Date
  1. 3 people found this helpful  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT in Brentwood, TN
    Former Employee - IT in Brentwood, TN

    I worked at Community Health Systems full-time (more than 8 years)

    Pros

    Great potential. Upper management is top notch. The company has a great business model, excellent leadership and both a proven track record and great potential.

    Cons

    There is a disconnect between IS and IT management on the one side and upper management and the business units on the other side. In some cases, IS and IT management seem to be unaware of the company's business model, and many don't seem to be interested in learning.

    Advice to ManagementAdvice

    Be wary of empire builders in any department. They don't have the stockholder's, company's, management's or employee's best interest at heart. Be skeptical of new metrics. Too many of the 'new' metrics are measurements for the sake of putting a number in a report, not a measurement of something that is of value.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 10 people found this helpful  

    Completely perplexed...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems in Franklin, TN
    Current Employee - Information Systems in Franklin, TN

    I have been working at Community Health Systems full-time

    Pros

    Decent pay, if you negotiate properly. Promote from within. Some depts are better than others.

    Cons

    Poor communication. No transparency into what the goals and future is of the organization or how your role fits into that. Lack of interest by upper management, directors and vps in their full time employees, more vested interest in their contractors. A lot of politics and favoritism and incompetent executives in positions they should not be in. No desire to support staff and are very quick to sell out their own employees or pass the buck in order to avoid blame from business partners. Very poor relationships and communications between depts, too many politics causing unnecessary confusion and barriers. Some vps are only concerned w/quantity not quality of projects. Rush rush rush. High turnover among FTEs in certain depts due to lack of work, opportunities for advancement and work being given to contractors instead who are paid flights, hotel, expenses and salary to come to corporate weekly when there are FTE's that can do the exact same job. Wasting money constantly. No training whatsoever, no support, help or guidance from directors. Just thrown to the wolves. Poor planning across the whole organization and too much red tape to get a decision made. Giving contractors new projects where they learn new technology and then ultimately leave to get more pay when FTE's should be given these opportunities.

    Advice to ManagementAdvice

    Appreciate your full time employees, show a vested interest in their happiness and developing them so they can grow. They would work very hard to make you look good if they felt appreciated. Need to have directors take leadership courses because managing and leading are two different concepts. Being unapproachable,
    lacking social skills and just being plain rude is unacceptable at that level of management. But it starts at the top...Losing a lot of good people that aren't as costly & just as qualified as the hundreds of contractors you bring into corporate every week and don't even get a full week of work out of them. Meanwhile ftes are there Monday - Friday. Not Monday evening - Thursday. All because of favoritism. I can only imagine the money CHS could save if they monitored and reevaluated their contractor spending.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Community Health Systems

Work at Community Health Systems? Share Your Experiences

Community Health Systems

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.