Community Health Systems

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150 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Senior Management
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  • Disapproves of CEO

5 people found this helpful  

A difficult place for contractors and project managers

Project Manager (Former Employee) Franklin, TN

ProsHealthcare is a popular industry in Nashville, and having healthcare experience on your resume is valuable. Depending on the area you work in, there is a reasonable amount of work/hours.

ConsBeing a contractor at CHS is difficult. I would not recommend it. A very clear distinction is drawn between FTEs and contractors. Management takes great pains to emphasize that being an FTE is much more desirable than being a contractor. Contractors are considered to be expendable and are often cut on zero notice. This attitude is hard to understand, because historically there has been a great dependence on contractors at CHS, with contractors outnumbering FTEs by a large margin -- particularly in IT. A number of FTEs are coasting due to the management philosophy that FTEs will never be laid off, only contractors.

CHS has had explosive growth by acquisition in the past few years. Management in general, and IT management in particular, is geared toward a much smaller company. There is micromanaging in some cases (any expenditure, including waste baskets and white boards, must be approved by upper management) and ignoring large problems (lack of resources to accomplish the approved projects).

A PMO is greatly needed, as project managers (my experience is in IT) very loosely follow rules set by a committee. No oversight once the project is underway, with the exception of some weekly statistics that are largely meaningless, measuring the number of tasks accomplished vs. the number scheduled for a given period (no accounting for the complexity or length of the task). Resource planning is nonexistent, and many projects are stalled due to a lack of resources with the necessary skills. This is slowly being recognized as an issue but not yet dealt with.

Advice to Senior ManagementThis could be a great company to work for; they need to create the structure of a large company, without excessive bureaucracy. Those in management not prepared to operate in a large organization should be replaced, or at the very least, retrained. A PMO should be established and projects run with reasonable schedules and goals, with meaningful measurements. If you employ contractors, treat them with the same respect you would require from them -- honoring contracts. At the very least, provide adequate notice when terminating before the contract is up, as you would expect if a contractor leaves before the contract ends. Terminating without notice is not good business practice (contractors have found out they were cut by coming to the office and having their badge not open the door) becomes known, and it will be more difficult to get quality help in the future.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Frustrating

    IT (Former Employee) Brentwood, TN

    I worked at Community Health Systems full-time for more than 8 years


    Pros: Great potential. Upper management is top notch. The company has a great… Cons: There is a disconnect between IS and IT management on the one side and upper management and the business units on the other side.… Advice to Senior Management: Be wary of empire builders in any department. They don't have the stockholder's, company's, management's or employee's best interest at heart. Be skeptical of new… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Completely perplexed...

    Information Systems (Current Employee) Franklin, TN

    I have been working at Community Health Systems full-time


    Pros: Decent pay, if you negotiate properly. Promote from within. Some… Cons: Poor communication. No transparency into what the goals and future is of the organization or how your role fits into that. Lack of interest by… Advice to Senior Management: Appreciate your full time employees, show a vested interest in their happiness and developing them so they can grow. They would work very hard to… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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