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Community Health Systems – “Good for shareholders -- bad for employees

Aug 27, 2008

1.0

Community Health Systems Director in Illinois City, IL:   (Past Employee - 2006)

Pros

Viable, cash rich, numerous assets, ability to transfer to other facilities while maintaining seniority

Cons

Central business model utilizes "cookie cutter" approach to all facilities and regions. Local senior/executive mgmt lack integrity and honesty in a fashion similar to Enron. High mgmt turnover -- new cno/cfo/coo annually. Few middle mgmt with greater than 2 years tenure.

Advice to Senior Management

Although the "vitals" look good (ie: reported indicators), the foundation is crumbling from within. The indicators fail to reveal the most important assessments of a healthy organization. Find out what is occuring within an organization. What aren't your CEO's sharing?

Comments (2)

Sep 7, 2008

by Huntsville, Alabama employee:

Adopting the Studer Group 5 pillars is a great move for the company and the facilities in particular. Unfortunately the cookie cutter approach combined with the top down management structure results in a disconnected bureaucracy at the corporate level with a condescending attitude and inability to see opportunities for improvement that is not their original idea.
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Nov 17, 2008

by Current Employee:

I agree Studer has some good principles. However, until the organization learns to value their employees the patient satisfaction scores will never be where they want them to be. Employees who feel the dollar is more important than they are will not give patients good care.
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Community Health Systems Overview (CYH )
Web
www.chs.net
Industries
Size
5000+ Employees, $10B+ Revenue
HQ
Franklin, TN
Competitors


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