There are newer employer reviews for Compass Group USA

 

Too Big for their britches

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Chef  in  Orlando, FL
Former Employee - Chef in Orlando, FL

I worked at Compass Group USA full-time for more than 3 years

Pros

If I had to pick a pro it would be the people I've met there. The employees are friendly and warm.

Cons

In my opinion, their business model is too focused on the bottom line and not enough on the customer service. They will hack apart labor in a given unit to meet the budget at the cost of upsetting the client and the customer.

Doesn't Recommend
Negative Outlook
No opinion of CEO

166 Other Employee Reviews for Compass Group USA (View Most Recent)

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  1.  

    Good company to work for if they retain you

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group USA full-time

    Pros

    nice office location in Rye Brook

    Cons

    Heavy work load not enough training

    Advice to ManagementAdvice

    More on hands training

    Doesn't Recommend
  2.  

    If your manager is bad, you might as well transfer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Associate  in  Memphis, TN
    Former Employee - Food Service Associate in Memphis, TN

    I worked at Compass Group USA full-time for more than 3 years

    Pros

    The only 2 pros where I worked were my customers and the non-management co-workers. If management adhered to company standards, this would have been a great job. I have heard that other Compass workplaces are amazing to work for, so hopefully our experiences here are rare.

    Cons

    I worked there three years--no performance reviews, hours constantly changed, management lied to customers, they were rude to customers, unsafe food practices, they did not post ladder of command info so there was no way to get hold of anyone above them to report any of this, HR not on site so any reports by the workers are dismissed...I loved my customers or I would have left a lot sooner.

    Advice to ManagementAdvice

    HR please make sure the workers have a way to report things to the district and area managers. District and area managers, please make yourself visible and available to the workers, and respect them enough to take them seriously. The managers should have to be held responsible to you and not feel like it's ok to hold their workers hostage.

    Doesn't Recommend
    Disapproves of CEO
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