There are newer employer reviews for Compass Group USA
There are newer employer reviews for Compass Group USA

See Most Recent

Company cares about delivering good service and maintaining client accounts

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Food Service Director in Washington, DC
Former Employee - Food Service Director in Washington, DC

I worked at Compass Group USA full-time (More than 8 years)

Neutral Outlook
No opinion of CEO
Neutral Outlook
No opinion of CEO

Pros

If you want to work in food service, it's a large company with lots of different divisions or acquired companies ... so something for everyone. Also some really talented culinarians doing some very interesting things.

Cons

The expectations for managers were for a minimum 50 hours per week, and sixty was closer to average. No overtime of course, and always on call. In some ways, it is just too large a company ... new Payroll, Accounting, Inventory etc systems and new initiatives and programs were constantly being rolled out, without consideration for the individual units' business cycle, needs, challenges, etc. Doubt that Sodexo or Aramark are much different ... to some extent it's the nature of the contract food service industry. You always have to innovate and set the bar higher, your client can always put the account out to bid to get one of the competitors to underbid to get in the door, and the financial rewards, over time, don't seem worth the physical toll it takes on your body and the all-consuming nature of the work (and hours expected).

Advice to Management

The HR and training focus seem to be entirely about avoiding liability and litigation, with virtually no resources or energy devoted to assisting managers in motivating and managing hourly workers who make the business succeed or fail (and who are mostly poorly paid, have complicated lives - because life is complicated when you're poor - and who are asked to work harder than people do in almost any other business).

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Chef

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA

    Pros

    Lots of opportunities if you are willing to relocate to places that are not places you can choose to live in

    Cons

    They do not care about associates just the bottom line


  2. A strong company with opportunity to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Director in Chicago, IL
    Current Employee - Food Service Director in Chicago, IL

    I have been working at Compass Group USA full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people and opportunities to grow.

    Cons

    Training schedules for associates to train.

    Advice to Management

    Keep up the good work!


There are newer employer reviews for Compass Group USA
There are newer employer reviews for Compass Group USA

See Most Recent

Work at Compass Group USA? Share Your Experiences

Compass Group USA

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.