Compass Group USA

  www.compass-usa.com
  www.compass-usa.com
There are newer employer reviews for Compass Group USA

 

Company cares about delivering good service and maintaining client accounts

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Food Service Director in Washington, DC
Former Employee - Food Service Director in Washington, DC

I worked at Compass Group USA full-time (more than 8 years)

Pros

If you want to work in food service, it's a large company with lots of different divisions or acquired companies ... so something for everyone. Also some really talented culinarians doing some very interesting things.

Cons

The expectations for managers were for a minimum 50 hours per week, and sixty was closer to average. No overtime of course, and always on call. In some ways, it is just too large a company ... new Payroll, Accounting, Inventory etc systems and new initiatives and programs were constantly being rolled out, without consideration for the individual units' business cycle, needs, challenges, etc. Doubt that Sodexo or Aramark are much different ... to some extent it's the nature of the contract food service industry. You always have to innovate and set the bar higher, your client can always put the account out to bid to get one of the competitors to underbid to get in the door, and the financial rewards, over time, don't seem worth the physical toll it takes on your body and the all-consuming nature of the work (and hours expected).

Advice to ManagementAdvice

The HR and training focus seem to be entirely about avoiding liability and litigation, with virtually no resources or energy devoted to assisting managers in motivating and managing hourly workers who make the business succeed or fail (and who are mostly poorly paid, have complicated lives - because life is complicated when you're poor - and who are asked to work harder than people do in almost any other business).

Neutral Outlook
No opinion of CEO

192 Other Employee Reviews for Compass Group USA (View Most Recent)

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  1.  

    Great! Couldn't ask for better people to work with. People at work are very helpful and encouraging of one another.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Manager in Portland, OR
    Former Employee - Warehouse Manager in Portland, OR

    I worked at Compass Group USA full-time (more than 5 years)

    Pros

    Great people, solid pay, they provide full benefits which is a huge plus.

    Cons

    Sometimes boring work, long hours on some days

    Advice to ManagementAdvice

    At times there is a lack of communication and that causes a decrease in productivity.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A strong company with opportunity to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Director in Chicago, IL
    Current Employee - Food Service Director in Chicago, IL

    I have been working at Compass Group USA full-time (more than 5 years)

    Pros

    Good people and opportunities to grow.

    Cons

    Training schedules for associates to train.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Compass Group USA

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