Compass Knowledge

  www.embanetcompass.com
  www.embanetcompass.com
Work in HR? Unlock Free Profile
There are newer employer reviews for Compass Knowledge

 

This job started a lifesaver, and became a source of joy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Quality Assurance Specialist  in  Schererville, IN
Current Employee - Quality Assurance Specialist in Schererville, IN

I have been working at Compass Knowledge as a contractor for less than a year

Pros

If you have the skills, this does not require heavy lifting. On occasion, it's informative and interesting.

Cons

The nature of the work is not consistant. It ebbs and flows with the demands of the various schools posting online courses. And, as a contractor, I have no real communication with the course developers. I have lots to offer by way of years of editorial experience, but I get the sense there is little desire to really tackle the details.

Advice to ManagementAdvice

As a full-time, in-house QA specialist, I could form relationships with the developers and communicate the need to be exact in the details. Applying Associated Press style to the courses, rather than the un-observed academic styles would create a far more user-friendly course environment.

Recommends
Neutral Outlook
No opinion of CEO

8 Other Employee Reviews for Compass Knowledge (View Most Recent)

Sort: Rating Date
  1.  

    Repetitive and Misguided. Has turned For-Profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor
    Former Employee - Enrollment Advisor

    I worked at Compass Knowledge full-time

    Pros

    Great hours, fun culture and in the beginning was great, but greed has taken over.

    Cons

    Management too focused on metrics which do not accurately reflect opportunity or quality. Managers are more metric monitors than anything...turning into an agressive call center

    Advice to ManagementAdvice

    "Get back to basics" as you say. Quantity does not equal quality. Nonprofit mentality can bring slow and steady growth...turning the place as a for profit only hurts customer perception, and would disgust clients if they knew.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Frightening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Knowledge for more than a year

    Pros

    A small, very ambitious profit driven company that knows how to leverage aggressive marketing to trusting clients. Reasonable pay and benefits. Nice location and offices.

    Cons

    Rather ruthless business practices - lots of scratching and clawing behind the scenes. Don't question their practices or their ethics or you won't be there long. All is not as it appears.

    Advice to ManagementAdvice

    own up to your business practices and provide more transparency to clients and employees on how your profits are inequitably leveraged to keep your elite execs flush with money.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Compass Knowledge

Worked for Compass Knowledge? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.