CompuCom

  www.compucom.com
  www.compucom.com
There are newer employer reviews for CompuCom

1 person found this helpful  

Great place to work for a while but limited adv and pay.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Inside Sales in Dallas, TX
Former Employee - Inside Sales in Dallas, TX

I worked at CompuCom

Pros

The people there are great and try to have a positive work environment. Everyone there wants to do a good job for customers.

Cons

Inside sales is a dead end position. Pay increases are very rare and no chance for commission or spiffs. Management does not give alot of feedback for sales goals or performance. Since we were not on commission, I guess they did't think it was important.

Advice to ManagementAdvice

No career path, once you start doing a good job they don't want you to leave the dept. However, they don't want to give any pay increases either.

Recommends
No opinion of CEO

539 Other Employee Reviews for CompuCom (View Most Recent)

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  1. 2 people found this helpful  

    Probably a good company, just not on the US bank contract!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - IT Technician in Milwaukee, WI
    Former Employee - IT Technician in Milwaukee, WI

    I worked at CompuCom

    Pros

    US bank project
    Great team members, an honest attempt at showing moral boost when things started out slowly.
    Good amount of knowledge on team, and at times team members stepped up to help work heavy work load.

    Cons

    Extreme lack of direction.
    Refusal to actually hear, and I stress again: "Hear" what the technicians need to make
    for a more conducive work environment. Processes are extremely hodge podged, and
    everything is a complete mess! Techs are expected to clean up mess, adhere to broken
    processes, and learn there way through a broken environment, in which we are mostly
    in the dark about. 1.5 help, and call coordination help is almost nonexistent do in part to
    not enough employees to handle techs on US bank project.

    Also forced to work under hostile conditions with US bank IT employees who are
    in the process of being laid off.

    Advice to ManagementAdvice

    Stop for a second, and ask yourselves: Why are we struggling to keep a tight lid on this project? Why is 95% of this contract an absolute nightmare, in which there is demand for overtime, and why everyone is complaining that there jobs are being made to be 10x harder then it needs to be?

    Stop micro managing, listen to your techs, and realize that the bottom line are the technicians who are actually out in the field, and dealing with end user's on this project daily. Just sitting there and developing more broken processes are not the answer. Listen, and listen well, or lose this contract.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Great opportunity to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Level IV Technician Datacenter in Hillsboro, OR
    Current Employee - Level IV Technician Datacenter in Hillsboro, OR

    I have been working at CompuCom

    Pros

    Easy to get in the door, sometimes its nice to work at a large facility (Intel), some cool projects, you will rub shoulders with some of the best and brightest Blue badge enmployees and research people in the world depending on which contract or location you work at (Intel), the training allowance of $500 anually is generous.

    Cons

    Poor health Benefits for a famility person, little room for advancement, you will reach a glass ceiling as a contractor, you will not be treated the same as other Intel Blue badge employees. You will not be allowed to participate in Intel events, Compucom will not do much in the way of events for you. But they will on rare occaision. You will not be hired as a Blue Badge 99.99% so don't even follow the carot.

    Advice to ManagementAdvice

    Share more of the profits. Be more honest with technicians and tells them they may have better opportunites elsewhere when they reach the ceiling.

    Doesn't Recommend
    No opinion of CEO
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