465 Employee Reviews (View Most Recent)

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Very good company to work for. Resourceful in which it supplies you with certification processes and reimburses.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Field Service Technician  in  Boston, MA
Former Employee - Senior Field Service Technician in Boston, MA

I worked at CompuCom full-time for more than 10 years

Pros

CompuCom has a very extensive training program which enables certifications and advancement. Has a diverse network of employment opportunities.

Cons

Work load expectations when contracts are not renewed or on the edge, things start to get very unbalanced.

Advice to ManagementAdvice

When hiring personal to a position, area coverage's/expectations: Do not multiply that workload 5 fold over time and then let that person go due to not performing. I worked for this company for 16+ years servicing multiple contracts and was let go.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for CompuCom

  1.  

    Hopefully not just a springboard, still have faith..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support Analyst  in  New York, NY
    Current Employee - Desktop Support Analyst in New York, NY

    I have been working at CompuCom full-time for more than a year

    Pros

    Communication, responsiveness to escalations, fair wages for the type of work, not being micro managed, flexible hours revolving around client availability - less thumb-twiddling. Flexibility with PTO. Creative license. Recognition for quality work and ideas. Some projects offer OT.

    Cons

    Some are power-trippy, loud, obnoxious, disrespectful, lazy, etc. Others would waste time, energy, resources, making you feel small rather than help out a team member with useful information. Does not feel like a 'team sport' at times. Too many conference calls about nothing that directly concerns the boots on the ground. More like serving a sentence than living the dream. Pigeonholed. Work is not consistent. There's either too much or not enough. Some projects do not offer OT.

    Advice to ManagementAdvice

    Respect your employees and they will respect you. Throwing them a bone once in a while will greatly reduce turnover. Sell more services. Negotiate better deals. Share the wealth.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Executives need an updated direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Manager  in  Dallas, TX
    Current Employee - Senior Operations Manager in Dallas, TX

    I have been working at CompuCom full-time

    Pros

    Good co-workers
    Direct management is supportive
    Good benefits
    Fair scheduling

    Cons

    Execs have lost integrity (maybe they never had it)
    Cutting way too much. Will start dropping customers

    Advice to ManagementAdvice

    Hurry up and sell the company so we all don't go down.

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