There are newer employer reviews for CompuCom

6 people found this helpful  

Give your best and we'll treat you like the rest.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Specialist  in  Dallas, TX
Former Employee - Technical Support Specialist in Dallas, TX

I worked at CompuCom full-time for more than 3 years

Pros

Above average pay for outsourced help desk work. The benefits and company perks are on par with what is common in the technical support field. Within your own team, you're typically treated like family.

Cons

Stats are placed far above customer service. Teams are highly territorial. Upper management is big on oppressive intimidation. Work/life balance is non-existent. Hard work and effort are rarely rewarded.

Advice to ManagementAdvice

Upper management should not be proclaiming that they are better at technical support than their subordinates. Intimidation and harassment should not be commonplace.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

477 Other Employee Reviews for CompuCom (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Great place to grow your own talent base and freedom to work how you like

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter  in  Sacramento, CA
    Current Employee - Recruiter in Sacramento, CA

    I have been working at CompuCom full-time for more than a year

    Pros

    I love this job, I have the freedom to try out new ideas, very little micro management. The company is helpful and responsive to us remote employees.

    Cons

    $$ but thats basically everyone's issue.. The particular client I work with makes it difficult to grow my own $$$ Base, but I don't think thats reflective of compucom.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Got rid of all quality emplyees to get cheap, low paid contractors, no loyalty, customer service will suffer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support Analyst  in  Miami, FL
    Former Employee - Tech Support Analyst in Miami, FL

    I worked at CompuCom full-time for more than 10 years

    Pros

    it is a job. You can do a lot of training on your own time if you wish.

    Cons

    25+ years and they wanted me to take a pay cut after 3 years of no raises, then a 20 cent one. I opted to take a severence package and move on. My manager never cared about my career, only his numbers.

    Advice to ManagementAdvice

    Treat your loyal employees better, they are your greatest asset

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for CompuCom

Worked for CompuCom? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.