CompuCom

  www.compucom.com
  www.compucom.com
There are newer employer reviews for CompuCom

2 people found this helpful  

Good Work Enviorment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Inside Sales in Dallas, TX
Former Employee - Inside Sales in Dallas, TX

I worked at CompuCom full-time (more than an year)

Pros

Good tech training and positive team. Much communication from management team. They are a large HP partner and I have enjoyed working with HP as part of there reseller program.

Cons

Frontline managers need HR and motivation training. Sometimes feedback from management can be too direct and negative without positive feedback on what you are doing right.

Advice to ManagementAdvice

Figure out a cloud stratiegy.

Recommends
Neutral Outlook
Approves of CEO

539 Other Employee Reviews for CompuCom (View Most Recent)

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  1. 3 people found this helpful  

    Don't bother

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Technician
    Former Employee - Field Technician

    I worked at CompuCom full-time (more than 8 years)

    Pros

    Maybe as a first step into IT. Get in and get out!

    Cons

    Horrible conditions. If they see you are able to work hard and know what you are doing they will take advantage in any way they can. It is a sink or swim job in the field. Lots of OT without getting paid for it. They expect you to lie to the customers so if you are against this perhaps they are not the company for you! They just lost a major account and will lose more. Caution!!!

    Advice to ManagementAdvice

    Show some care for your hard working techs. We are out there facing the customer and don't want to lie to them. I refused and was made to suffer for it. Show some integrity, it is part of the company motto but isn't present anywhere!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Great starter job... but not much else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Analyst in San Jose, CA
    Former Employee - Technical Support Analyst in San Jose, CA

    I worked at CompuCom full-time (more than 3 years)

    Pros

    Overtime if desired. Day goes quickly due to workload. Local management is very flexible as long as you don't screw them over on your work quality.

    Cons

    Under paid for overly qualified. Company routinely over promises on contracts to win them, when only 10-15% of the work force can acheive that level of service/technical savvy. Don't expect to move up the ladder, you'll quickly realize that while promotion from within is a standard here. There are a LOT of lifers ahead of you.

    Benefits are awful, they are geared towards hoping you have better benefits elsewhere. 70/30 PPO's can't be backed up with subpar salaries, especially with a family.

    Advice to ManagementAdvice

    Bring a owned by a private equity group lets them do pretty much whatever they want, within legal bounds. New metrics/gates for raises & bonuses come up almost monthly

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for CompuCom

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