There are newer employer reviews for CompuCom

 

Good Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Help Desk Analyst in Dallas, TX
Current Employee - Help Desk Analyst in Dallas, TX

I have been working at CompuCom as a contractor (less than an year)

Pros

Friendly Environment
Convenient location
Good Managers
Company have large clients

Cons

Low pay
I see a lot of contractors there

503 Other Employee Reviews for CompuCom (View Most Recent)

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  1. 5 people found this helpful  

    An exercise in futility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support Technician II
    Current Employee - Desktop Support Technician II

    I have been working at CompuCom full-time (more than 5 years)

    Pros

    The number of weeks of paid time off one receives upon being hired is above average. Direct team managers are quality. Your results may vary.

    Cons

    Lower end of the pay scale. No raises or cost of living increases. They give you more and more responsibilities, but no extra pay. Not working directly for the company you support creates a disconnect.

    Advice to ManagementAdvice

    Share the wealth. We have to listen to quarterly reports about how well the company is doing, but none of it trickles down to the trained monkeys.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Constant, repeated contract failure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desk Side Support in Houston, TX
    Former Employee - Desk Side Support in Houston, TX

    I worked at CompuCom full-time (more than an year)

    Pros

    Compucom will pay for your training and certifications, making it a good place to get your feet wet in the IT industry.

    Cons

    Unfortunately, Compucom's driving goal is sales of new IT contracts; this leads to contracts being altered after the fact, new responsibilities being given to technicians who do not receive concomitant compensation, and the eventual failure of contract negotiations, which causes mass layoffs. In two years I have seen this pattern repeated twice - from an operations standpoint, this is unmaintainable and unacceptable.

    Advice to ManagementAdvice

    Do not sell a product (your Operations department) that you are not willing to support. Do not prioritize new sales over current contracts. If you must prioritize sales, though, do not then proceed to fill 90% of all communication from the corporate office with praise for those salesmen. It isn't a good idea to show the Operations technicians, whose jobs you entrust to professionally castrated negotiators incapable of maintaining any major contract, the bonuses - some of which are enough to pay the salaries of three technicians for an entire year - given to those whose jobs you care about, making it perfectly clear which jobs you consider a distasteful necessity that you cannot wait to be rid of.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for CompuCom

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