There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

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Good Company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Help Desk Analyst in Dallas, TX
Current Contractor - Help Desk Analyst in Dallas, TX

I have been working at CompuCom as a contractor (Less than a year)

Pros

Friendly Environment Convenient location Good Managers Company have large clients

Cons

Low pay I see a lot of contractors there

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  1. Helpful (3)

    Constant, repeated contract failure.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desk Side Support in Houston, TX
    Former Employee - Desk Side Support in Houston, TX

    I worked at CompuCom full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Compucom will pay for your training and certifications, making it a good place to get your feet wet in the IT industry.

    Cons

    Unfortunately, Compucom's driving goal is sales of new IT contracts; this leads to contracts being altered after the fact, new responsibilities being given to technicians who do not receive concomitant compensation, and the eventual failure of contract negotiations, which causes mass layoffs. In two years I have seen this pattern repeated twice - from an operations standpoint, this is unmaintainable and unacceptable.

    Advice to Management

    Do not sell a product (your Operations department) that you are not willing to support. Do not prioritize new sales over current contracts. If you must prioritize sales, though, do not then proceed to fill 90% of all communication from the corporate office with praise for those salesmen. It isn't a good idea to show the Operations technicians, whose jobs you entrust to professionally castrated negotiators incapable of maintaining any major contract, the bonuses - some of which are enough to pay the salaries of three technicians for an entire year - given to those whose jobs you care about, making it perfectly clear which jobs you consider a distasteful necessity that you cannot wait to be rid of.


  2. Helpful (2)

    Its a job but low pay for the work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Engineer in New Britain, CT
    Current Employee - Field Engineer in New Britain, CT

    I have been working at CompuCom full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can get experience on your resume, benefits are par, especially if you have not had any, doing contract work, etc......If you dont rock the boat you are pretty much left alone

    Cons

    No raises,long weeks, weekends, the field techs bring in money and management doesn't recognize that, they are too busy patting each other on the back There is little support if you get in a jam

    Advice to Management

    Recognize the hardwork performed by those in the field


There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

See Most Recent

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