CompuCom

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424 Employee Reviews (View Most Recent)

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5 people found this helpful  

I.T. Field Tech

Richarddesanti7@gmail.com (Former Employee) Orlando, FL

ProsThey pay well. You get to work from home.

ConsPoor management. They don't support their employees very well. You have to learn it all on your own, then they blame you if it's not done correctly. Found it hard to not to work extra hours and I never got paid for the hrs I did overtime. I found the area of coverage to work overwhelming. They don't have enough techs to cover all the work they have to do efficiently.

Advice to Senior ManagementMake an onboarding online course for new employees on how to accomplish a tech's daily tasks, be it ordering parts, inputting your hours and especially expense reports. Should be a mandatory requirement BEFORE the 1st week on the job. MAke the tech coverage area smaller so as to give their client contracts the world class support they deserve.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Its a paycheck until you find something better.

    Field Technician (Current Employee)

    I have been working at CompuCom full-time for more than 5 years


    Pros: None other that PTO time that is usable and flexable if you have a good… Cons: They are consistantly trying to cut costs which impact their… Advice to Senior Management: CompuCom is a very reactive entity to its dedicated employees as apposed to proactive. If executive management find a way to cut costs, it will.… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Approves of CEO

     

    Passionate people, tough business.

    Anonymous Employee (Current Employee)

    I have been working at CompuCom


    Pros: Open door policy, quality people, customer-first attitude. Cons: Entrenched middle management, limited investment appetite. Yes, I would recommend this company to a friend More
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