There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

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Helpful (3)

Hiring less experienced, cheaper labor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at CompuCom full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Get to meet lots of people at different companies

Cons

No respect for hard workers

Advice to Management

Keep your seasoned employees jnstead if hiring cheaper labor with no expetience

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  1. It has been a great workplace where I have used my troubleshooting skills relating anywhere from hardware to networking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Technician in Dallas, TX
    Current Employee - Help Desk Technician in Dallas, TX

    I have been working at CompuCom full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very organized and friendly work environment.

    Cons

    Work hours that are available.

  2. Helpful (5)

    I.T. Field Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Richarddesanti7@gmail.com in Orlando, FL
    Former Employee - Richarddesanti7@gmail.com in Orlando, FL

    I worked at CompuCom full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They pay well. You get to work from home.

    Cons

    Poor management. They don't support their employees very well. You have to learn it all on your own, then they blame you if it's not done correctly. Found it hard to not to work extra hours and I never got paid for the hrs I did overtime. I found the area of coverage to work overwhelming. They don't have enough techs to cover all the work they have to do efficiently.

    Advice to Management

    Make an onboarding online course for new employees on how to accomplish a tech's daily tasks, be it ordering parts, inputting your hours and especially expense reports. Should be a mandatory requirement BEFORE the 1st week on the job. MAke the tech coverage area smaller so as to give their client contracts the world class support they deserve.

There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

See Most Recent

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