There are newer employer reviews for CompuCom

Helpful (7)

Kept my IT experience up-to-date

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at CompuCom

Pros

Generous vacation allowance
Usually able to take holidays off
Co-workers are helpful and talented

Cons

Company has you sign into PC - 30 minutes or more before they start paying you to work
When the company lays off the severance package is meager and has strings attached
Company does not allow you to log off until very end of shift. Thus you are usually doing unpaid overtime as you have to finished with the last customer.
Company goes years without giving anyone a raise. When raises are given they are stingy.

Advice to Management

Give long term employees better raises. After all no one is kept long term unless they perform.

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  1. Helpful (4)

    Good place to keep skills relevant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tewksbury, MA
    Former Employee - Customer Service Representative in Tewksbury, MA

    I worked at CompuCom full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Team members are tech savy and helpful
    Vacation time is generous

    Cons

    Company has people login and start taking calls 30-45 minutes ahead of paid time
    Not allowed to log out until last call at clock out time so end up doing lots of free overtime.
    Upper management has no regard for people who staff the phones
    Company plans to only offer a low end medical plan for year 2015

    Advice to Management

    Focus on keeping the good people and that will keep your clients happy.

  2. Helpful (4)

    CompuCom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at CompuCom full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Co-workers are the best. I have worked at this company for many years and do not remember a day that I did not want to go to work. Onsite work out facility and cafeteria.

    Cons

    The cons are outsourcing, compensation, and no clear path for advancement.

There are newer employer reviews for CompuCom

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