467 Employee Reviews (View Most Recent)

Sort: Rating Date

2 people found this helpful  

Good place to keep skills relevant

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Tewksbury, MA
Former Employee - Customer Service Representative in Tewksbury, MA

I worked at CompuCom full-time for more than 5 years

Pros

Team members are tech savy and helpful
Vacation time is generous

Cons

Company has people login and start taking calls 30-45 minutes ahead of paid time
Not allowed to log out until last call at clock out time so end up doing lots of free overtime.
Upper management has no regard for people who staff the phones
Company plans to only offer a low end medical plan for year 2015

Advice to ManagementAdvice

Focus on keeping the good people and that will keep your clients happy.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for CompuCom

  1. 3 people found this helpful  

    CompuCom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at CompuCom full-time for more than 10 years

    Pros

    Co-workers are the best. I have worked at this company for many years and do not remember a day that I did not want to go to work. Onsite work out facility and cafeteria.

    Cons

    The cons are outsourcing, compensation, and no clear path for advancement.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good Ride.. but they have a lot to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive

    I worked at CompuCom full-time for more than 10 years

    Pros

    I worked for them for 10 years, many changes.. some good people still there however they lost most. Mangment is out of touch in terms of what is needed to facilitate lasting client relationships internal and external. They justify poor service and claim customers expectations are out of whack instead of feeling the real pulse of their business

    Cons

    Managment Very Self Serving, - supply chain dictating profitability ..take too much profit out of deals to fund mgmt golf and personal expenses

    Advice to ManagementAdvice

    Do what you have always done.. get what you have always gotten

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for CompuCom.

Worked for CompuCom? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.