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There are newer employer reviews for CompuCom

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Helpful (26)

Used to be OK, went downhill in 2013

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Bentonville, AR
Former Employee - Anonymous Employee in Bentonville, AR

I worked at CompuCom full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

They'll pay for you getting certifications, and most of the people working there are nice.
Decent PTO

Cons

Management at all levels seems disconnected or apathetic to what the employees are dealing with.
Upper management seems unconcerned regarding employee retention by refusing to provide merit increases, and no cost of living adjustments. Then they're surprised when people take the skills that they've learned and gone elsewhere.
New hires are paid roughly 75% of market value compared to HP, NCR, IBM, and others in the area.
Health benefits are now no longer attractive due to onerous health metric penalties.
CEO will send out emails with his peacock feathers out strutting about how much money was made, then turn around 2 weeks later and say they can't afford to pay for merit raises. There's a severe disconnect.

Advice to Management

PAY UP! You'll continue to bleed talent as long as you're unwilling to pay competitive rates to your employees. We have bills to pay.

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  1. Helpful (1)

    Great personnel management, Poor employee gratitude.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Technician III in DuPont, WA
    Former Employee - Desktop Support Technician III in DuPont, WA

    I worked at CompuCom full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people that you directly work with. I had no major issues with anyone co-workers or management otherwise. Push for you to use their free services to advance your training and education. Benefits were good. Managers were good about backing you up when asked by co-company to do something outside your scope or in violation of co-employment laws.

    Cons

    Great employee review but always the same answer we are on raise freeze even while the company recorded record profits. Ok pay not the best.

    Advice to Management

    I would say so pride in your employees. Show them appreciation and give them raises.


  2. Helpful (1)

    Great Supervisors, Horrible Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Greensboro, NC
    Current Employee - Technical Support Analyst in Greensboro, NC

    I have been working at CompuCom full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Paid Certifications
    Great co-workers
    Immediate management is fantastic, usually
    There isn't a lot of micro management going on.

    Cons

    Despite obtaining multiple certifications, no pay increase
    No cost of living adjustment in over 4 years
    According to Upper management, you don't exist.
    While there is usually very little micro-management, it tends to lead to being forgotten about. God forbid you end up on an account by yourself.

    Advice to Management

    The company has had multiple years of profit records. Spread it out a little. Don't forget the little guys.


There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

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