There are newer employer reviews for Computacenter

3 people found this helpful  

Great

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Delivery Manager  in  London, England (UK)
Current Employee - Delivery Manager in London, England (UK)

I have been working at Computacenter

Pros

Some of the best people in the business, good leadership from management, good one team approach to problems. Good Christmas parties

Cons

Pay/benefits often less competitive than they might be. Immature in some areas of their service delivery but certainly moving towards plugging those gaps.

Advice to ManagementAdvice

Pay rises for all staff, half day on a Friday. Other than that there isnt much to ask for really!

Recommends
Approves of CEO

73 Other Employee Reviews for Computacenter (View Most Recent)

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  1. 1 person found this helpful  

    it was ok to begin with then things went downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Professional Services  in  City of London, England (UK)
    Former Employee - Professional Services in City of London, England (UK)

    I worked at Computacenter

    Pros

    manager was understanding of sometimes having to work from home when my child was ill or i couldn't get into work because of train problems.

    Cons

    manager always left us in the dark about matters concerning the team. didn't feel like they were interested in our career progression. too much managers for the same team and some of them didn't even know what they were doing.

    Advice to ManagementAdvice

    listen to staff

    Doesn't Recommend
    No opinion of CEO
  2. 4 people found this helpful  

    It's who you know, not what you know in the main.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consultant  in  Hatfield, Yorkshire and the Humber, England (UK)
    Current Employee - Consultant in Hatfield, Yorkshire and the Humber, England (UK)

    I have been working at Computacenter

    Pros

    I've worked at Computacenter for nearly 10 years now. I started at the bottom, and have worked myself up to a fairly decent position, on a decent salary and package.

    As with any company there's a mix of diverse people. There are people who might be technically aware but have no interpersonal skills, those that have the interpersonal skills but no technical knowledge, those that have a good mix of both, and then those that are just plain useless. I'm happy to report that, in my case at least, most of the people I've worked with during my time here, have been pleasant, decent people, in some cases they've ended up being my best friends.

    You do have a good opportunity to progress, but it's certainly a case of who you know at CC. If you're friendly with the right people, you'll get helped along your journey into middle management, if you just get your head down and hope people will notice, then good luck!

    This section is supposed to be positive, so I'll add, in my case, I like the bulk of the people I work with, I have clear progression, I'm paid well and have good work/home flexibility.

    Cons

    I respect what others have said about 'BT rejects' and lack of progression, because in fairness to them, they're right. However, one thing I've realised about Computacenter, is that as it's such a large and diverse company, not everyone gets to see the other areas of the business. So, some areas like the Projects Practice sounds like an awful place to work, and I have many friends in that division who have been overworked, underpaid and treated like machines by incompetent resourcing managers. That said, I personally have worked for some really great, forward thinking people and have progressed as a result, but I don't doubt that it's more the luck of the draw than a company wide initiative, but it does anger me that on face value, incompetence is rewarded if you know the right people, and like I've said, if you work hard but keep quiet about it, you'll can get ignored/used.

    The statement about BT is also true, the growth of CC's infrastructure services has led them to taking on people with a lot of BT experience, this would be great if BT were a forward thinking, market leading company in that area, but in my experience they aren't, they're not the worst, but they generally throw money and people at issues in the hope they get resolved. This is what's starting to happen at CC, overpaid, underskilled people are coming in, and in my view, changing the culture for the worse.

    As a consultant I get to work across a broad spectrum of divisions of CC, and I'd have to say that many of the management team I interact with are of varying quality. Some are great people, and a credit to themselves, but I'd say that the scales are tipping the other way at present, with a lot of weak/stubborn or just plain rubbish people in jobs they shouldn't be in, but have either fluked it or again, just know the right people.

    Other issues present themselves around the ethos behind areas of the company, there's a big drive for standardisation of services, but that drive, quite frankly, appears to be nothing but talk. Many of the management team don't fully understand what standardisation is, or how it can be achieved, if the management understood their own business better, maybe they might see that. Telling people to standardise while selling non-standard services do not go hand in hand.

    As someone else mentioned, the benefits scheme is pretty woeful. I too hate the car scheme, which is geared towards placing all the risk at the employee's door, you're pretty much forced into it too. Either you take the car scheme or they give you less than half that you'd get as a cash allowance. If you want to leave you have to pay trade up, which can equate to thousands of pounds! The choice of cars ins't great, and you're tied in for 4 years if you do opt in. Comparing the benefits package to other organisations I'd say they come through as less than average, things like healthcare, dental work and child care are optional, but you pay a discounted rate through a preferred supplier, rather than it being in addition to your salary.

    Advice to ManagementAdvice

    I'm not really sure what to suggest as I'm so disillusioned with CC. I wish we'd stop restructuring - save for getting rid of incompetence from senior positions. I would recommend that senior management trouble themselves to understand standardisation means to the delivery teams.

    CC isn't a terrible company by any means, I'm sure there's much worse out there, but don't expect miracles!

    No opinion of CEO
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