Computershare

  www.computershare.com
  www.computershare.com
There are newer employer reviews for Computershare

4 people found this helpful  

Don't get stuck with this company!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Investment Service Representative in Edison, NJ
Former Employee - Investment Service Representative in Edison, NJ

I worked at Computershare

Pros

Lots of training and ok pay.

Cons

No room for growth in fact its clear that if you get stuck in this call center you will die there. The head of HR in this office is a mess. She only cares about the "big bosses" and couldn't care less about the average employee. Management doesn't listen to suggestions or anything else. The place is a gray warehouse they turned into a call center with LOW morale. I feel bad for the great friends I made here and left behind because they are stuck in He**. Micro management rules and the Quality team is a joke made up of reps who fail their own quality screening and never should have gotten the positions. This is more like a day care for adults then a career.

Advice to ManagementAdvice

Open your eyes! Some people are an asset to the company. Recognize them and there years of experience and take care of them, promote them, don't just stick them on the phone doing the same jobs you have temps do! Understand the abilities of your staff and use them to the fullest also get rid of dead weight, some people just dont get IT!

Doesn't Recommend
No opinion of CEO

84 Other Employee Reviews for Computershare (View Most Recent)

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  1.  

    Pretty stress free environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY

    I have been working at Computershare

    Pros

    Flexible schedule, almost all employees are out the door at 5pm. Ability to work from home when needed and nice vacation/personal days package.

    Cons

    Not a lot of growth opportunities and few and far between coworkers that enjoy what they do and a lack of talent.

    Advice to ManagementAdvice

    Better career growth opportunities, better compensation packages to attract talent in the organization.

    Disapproves of CEO
  2. 1 person found this helpful  

    Comptuershare - Great in Australia but needs significant improvement in the US.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Procurement Manager in Boston, MA
    Former Employee - Procurement Manager in Boston, MA

    I worked at Computershare

    Pros

    Computershare has a decent benefits package, although it has been watered down over the last two years (07 and 08). Paid time off is generous at 5 weeks after two years of service (4 weeks in yrs one and two). You must realize, however, that this includes all personal and sick time, so ultimately it is on par with other larger employers. While the US is responsible for over 40% of the company's revenue, US employees are much less valued than their Australian, European and Canadian counterparts. Computershare is quite generous to their non US employees and offers them the opportunity to work abroad. If you are one of the chosen, Computershare will provide you with a place to live, 100% company paid healthcare, a leased car, meal allowances and all other items necessary - they will even RENT silverware for you!! Not a wise business decision, but quite nice for the employee. They will also assist you in the visa process and help you extend your work abroad as long as legally allowed.

    Cons

    Computershare, whilst a global company, suffers from incredibly poor communication outside of it's home country of Australia - particularly in the US, but employee relations in India are not warm either. Chris Morris (founder and Executive Chairman as well as the largest stockholder) and his sister Penny MacLagan (current Board member, former CEO of the Equiserve transition and former global CIO and a top stockholder) are qute warm and take an active and concerned approach to managing the company and relations with employees. It is quite sad, however, that this approach has not been adopted by US management which has chosen an adversarial approach. Whilst Computershare abroad has a "family feel", US Computershare is just another cold, calculating employer - nothing special. The US senior management team does have a few bright members - Steve Rothbloom US CEO is affable as well as a very knowledgeable VP in Charlie Rossi. On the financial team, Gerry Mullins (US Controller) is excellent, but as with all whom report to Sharon Tulloch Sritong (North American CFO), they must strictly adhere to what she thinks she wants at the moment or they will be subject to being yelled at and belittled. This approach stands in stark contrast to that of Morris and MacLagan

    Advice to ManagementAdvice

    US senior management really needs to work at showing their employees that they are valued. A holiday party and summer BBQ are not adequate. If you want your company to be respected, you need to respect your employees and their abilities.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Computershare

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