There are newer employer reviews for Compuware

Excellent Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Technical Support Analyst in Detroit, MI
Current Employee - Customer Technical Support Analyst in Detroit, MI

I have been working at Compuware full-time (more than a year)

Pros

Excellent company to work for. Great people. Great location. Well paid. Lots of support from management.

Cons

Company has been struggling to make profit goals, which worries employees and raises concerns of staff cuts.

Advice to ManagementAdvice

Keep doing what you're doing. Compuware is in great shape. Remind the employees that we aren't going to sacrifice people for profits.

Recommends
Positive Outlook
Approves of CEO
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  1. 1 person found this helpful

    Low pay and no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lexington, MA
    Former Employee - Anonymous Employee in Lexington, MA

    I worked at Compuware full-time (more than 5 years)

    Pros

    Basic benefits are OK and the people in the company are mostly very nice and well intentioned. If you get hired in as a new employee you get a reasonable salary.

    Cons

    Given that the company has very good margins you would expect that the company would take better care of its employees. New employees are higher paid then existing employees and there is no thought given on how to equalize a persons salary. 0 equity in the company and employees have no vested interest in seeing the company do well. Benefits are average for the Detroit area which is severely depressed and benefits are below average for anyone who works in an area other than Detroit. Management has absolutely no concern for employees and when one was asked about salary by one of the employees the answer was insulting and obscenity was used in reference to the employee. Many employees live in fear of loosing their job with how depressed the job market is in Detroit and take a path of least risk to their job which translates into the companies under performance. Compuware handles acquisitions in a disastrous way, for example the Gomez APM SaaS is falling apart and since the acquisition there was a mass exodus of dissatisfied employees and there are a mere handful of employees left at Gomez that were there when the company was acquired. If you don't work in Detroit there is no hope for promotion. Its a high pressure environment with low returns. The APM group is quickly loosing customers to other solutions, especially customers who have been customers for over 7 years.

    Advice to ManagementAdvice

    Respect your employees, treat them with respect and dignity. Reevaluate your entire management team from the top down. To many senior leaders of the company have been at the company so long that they are completely out of touch.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful

    Good products, lost company. Sinking ship!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Compuware full-time (more than a year)

    Pros

    Compuware acquired some market leading technologies. They are focusing on being experts in the world of Application Performance Management. They want to set the standard for that part of the industry and are doing well at acquiring the pieces to make that happen.

    Cons

    They can't hold on to SME's, they change leadership quickly, they have no long term vision and they re-strategize 2 or more times per year, they don't listen to the customers or salespeople and are WAY behind with product updates and enhancements of some of their older technologies. They cripple their sales people by micro-managing expenses, sales activities, and have leadership that is more driven by operations and finance than sales and revenue.

    Advice to ManagementAdvice

    Sell off the separate business units within the company. Start investing in the product development and people who are responsible for generating revenue. Stop making sure that everyone in Detroit has a job. There are people at this company who have been there for over 20 years simply because of who they know and not what they do! Stop segregating your salesforce! It doesn't really matter, you won't ever read this because you don't care. I'm quitting after this fiscal year anyway. The grass is DEFINITELY greener somewhere else.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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