There are newer employer reviews for Concentra

CST - Good experience for an entry-level job but not much else

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Referral Coordinator in Plano, TX
Former Employee - Referral Coordinator in Plano, TX

I worked at Concentra full-time (more than a year)

Pros

Decent pay for the work
Routine and a few choices on schedules (7-4, 8-5)

Cons

complete absence of transparency or communication (twice (!) during the 15 months I worked here, I went to a meeting and found out I was on a different team with a different supervisor starting that day..)
unprofessional environment / coworkers (worked with people who cursed, talked about their sex lives LOUDLY in the break room, etc)
managers who had no right to ever be in a managerial position (a supervisor should absolutely never mention how many miscarriages she's had during a "get-to-know-you meeting"...or the fact that she thinks she has "no future" at the company...)
promotions based on anything but skill. the best workers (objectively, by the numbers) never got promoted while several people who could barely do their job (but were male and thus probably easier to manipulate by conniving female supervisors...) were promoted.
monotony: it takes a few weeks to get the job "down" and then you could do it in your sleep

Advice to ManagementAdvice

Please stop throwing around buzzwords like transparency and openness until you are ready to provide it.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. 1 person found this helpful

    IT Department has low morale and has high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nerd in Addison, TX
    Current Employee - Nerd in Addison, TX

    I have been working at Concentra full-time (more than a year)

    Pros

    They are owned by Humana, which is a company with deep pockets, so, the company will not go out of business soon. HQ is on beltline, so there are many lunch options.

    Cons

    IT department morale is crazy low. Leadership positions from the CIO down to IT managers have left in the last year. Many employees are hired and then leave within a year because it just sucks here. Humana is officially taking over all IT hardware positions and moving them to Louisville, KY.

    For the BI department specifically, the business end-users berate and belittle the technology resources.

    In general, getting two departments within IT to work together on a common goal or project is a feat of politically maneuvering, not a standard operating procedure.

    Many IT departments, whose manager's have left, are having those positions filled by long-time Concentra folks who are either bully's, losers or otherwise obviously part of the reason morale is so bad in the first place!

    IT Executive leadership does not take a holistic approach to the technology stack, they let business folks decide what packages and technologies they hear are pretty cool or the latest "hot new thing!"

    A lot of Humana folks have come over to leadership positions here and they clearly think know more than anyone at Concentra. Sadly, they probably do! They probably know the details of how and when the Concentra IT department will be gutted and replaced by Humana!

    Cube sizes are insultingly small for the IT floor.

    The corporate culture is bad. I've been here a year and have not had a conversation with people who sit 15 feet from me! When you're walking in the halls and you make eye contact with someone, smile and nod a small hello, they will literally look away! OMG!

    Advice to ManagementAdvice

    Just hurry up and send the IT department to Humana!

    Everyone knows it's coming, how about setting up agreements with folks to stay on for a little bit longer, for a little bit more money, then let them go on a specific date?

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Constant Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Concentra

    Pros

    Center Leadership Team works together to support clients and the colleagues. A great Center Leadership Team can make your time at Concentra great.

    Cons

    Management doesn't care about opinions and views of employees. Unrealistic expectations regarding daily activities.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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