Concur Technologies – “Beware - they're not selling anything in the F2000 market.”

Pros

Most popular and broadly used expense management system in the world.
Nice, unique integration with an online booking tool.
Deep functionality, especially for international use.
Good benefits package.

Cons

2-4x as expensive as nearest competitors
Myriad technical issues with the products, especially upgrading to the new "CT&E" product
VERY hard for clients to install - by themselves (no on premises assistance from Concur)
Laughably complex sales process - which is enforced to the point of dismissal
Most reps struggling to make 25% of quota: replacing spreadsheets for expense reports is not a critical requirement with most companies in this market

Advice to Senior Management

Get real - you still think it's 2003 and you're taking over the world. Things have changed...