Conifer Health Solutions

www.coniferhealth.com
There are newer employer reviews for Conifer Health Solutions

1 person found this helpful  

Too much stress for too little compensation.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Patient Access Representative in Hickory, NC
Current Employee - Patient Access Representative in Hickory, NC

I have been working at Conifer Health Solutions full-time (more than a year)

Pros

Multiple shifts and locations to cross train/transfer to if one area isn't for you.
Great experience with co-workers.
Direct management willing to help out when needed.

Cons

Terrible compensation for the amount of stress the job entails.
Medical benefits are awful considering this is a "medical" business.
Virtually no room for advancement unless you are in proximity of corporate office.
HR is completely phone based since they are only located in TX (and difficult to get in touch with).
PTO takes a long time to build.
Expectation for collections are nearly impossible in this economy (even though collection trainers completely deny this).

Advice to ManagementAdvice

Middle management is great, however upper management needs to take a look at what patient access reps actually have to deal with on a daily basis. It's a tough job in which new responsibilities get added daily.

Doesn't Recommend
Negative Outlook

107 Other Employee Reviews for Conifer Health Solutions (View Most Recent)

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  1. 5 people found this helpful  

    Does not care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Conifer Health Solutions full-time (more than 5 years)

    Pros

    Opportunity for quarterly bonuses. Supposedly easy lateral moves.

    Cons

    Does not care one bit about their employees. It's all about the money (I get it, it's a business) but to keep your company happy, you have to keep your employees happy. Would not recommend this company at all. Not honest or forthcoming at all. Never has on-site HR, you have to call into the main headquarters (Texas)

    Advice to ManagementAdvice

    Get better management. LISTEN to what the front line, lowest level employees are saying, they know what's going on in the front lines.

    Doesn't Recommend
    Negative Outlook
  2. 3 people found this helpful  

    Lackluster Benefits but a Decent Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Access/Financial Services Representative in Tacoma, WA
    Current Employee - Patient Access/Financial Services Representative in Tacoma, WA

    I have been working at Conifer Health Solutions full-time (less than a year)

    Pros

    Friendly co-workers, great supervisor who understands what it is that employees are up against every day, far better idea of industry standards that what my former (hospital) employer had; staffing has been increased to meet actual demands.

    Cons

    Senior management such as my department manager and director change their story depending on who they are talking with and what day of the week it is. The environment is very "corporate" and things that should be simple to do, like speaking to an HR rep, are next to impossible. Since the company is based in Texas it is difficult to get to anyone in HR, payroll, or IT that can actually help you. Pay could be better considering that medical benefits suck.

    Advice to ManagementAdvice

    Staff need better medical benefits, what is offered is an insult to the staff and is far less than what anyone in health care should be receiving. The $1500 deductible before a single thing is covered is absurd and the prescription coverage might as well be non-existent.

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for Conifer Health Solutions

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