Constant Contact
3.0 of 5 102 reviews
www.constantcontact.com Waltham, MA 1000 to 5000 Employees

102 Employee Reviews (View Most Recent)

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9 people found this helpful  

Nightmare of micromanagement and corporate suck-ups

Direct Sales (Current Employee)
Loveland, CO

ProsGreat people to work with (management excluded.)

ConsWhen I started there, this was a fun place to work and had decent pay. After (many) management changes, and hiring of new managers, the work atmosphere changed drastically. Departments were rearranged needlessly. Sales goals and target call time were restructured so that not many were able to achieve them. The sales organization is a complete revolving door. There are WAY to many managers in all departments and most have no idea how to answer a question a rookie may ask them. the patent reply to all questions asked is "I'll get back to you about that." Don't hold your breath. Sales management is clueless. Micromanagement has gotten to the point that you need to notify a team lead when you are using the restroom, going to lunch, etc. And they they think they are doing you a favor by bringing in lunch (frequently) just to keep you at your desk. (hope you like pizza.) Stress levels I cannot put into words. Customer service is hurting because of the call expectations put on the sales team as well. Stock values fluctuate wildly although they seem to be plumetting right now. If you are considering a job here, you can do a lot better.

Advice to Senior ManagementFire middle management and get back to your core values

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    6 people found this helpful  

    OK, Depends on manager and where you work in the company

    Engineer (Current Employee)
    Waltham, MA

    I have been working at Constant Contact


    Pros: * great salary and benefits * reasonable balance of work and life * occasional food (but always… Cons: * disruptive prioritizing - changes hourly and sometimes more often * micromanaging * missing standards - software, coding, operations * missing a layer of effective management to… Advice to Senior Management: * stop coddling your developers and looking for "collaboration" * demand standards and simplify… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
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    • Approves of CEO

    4 people found this helpful  

    Agile, fun, challenging development culture

    Anonymous Employee (Current Employee)
    Waltham, MA

    I have been working at Constant Contact


    Pros: I felt compelled to add my positive review of the company as the quantity of negative reviews do not reflect what I see every day.… Cons: There are a LOT of meetings. And a LOT of email. Still trying to figure out the best way to accomplish what I… Advice to Senior Management: Question whether you really need that many layers of management. Maybe the experience in development… Yes, I would recommend this company to a friend More
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​​​​​​​​​​​​About Constant Contact, Inc.​​​​​​​​​​​​​​​ ​ Constant Contact®, Inc. helps small businesses, associations, and nonprofits connect with their customers, clients, and members. Launched in… Full Overview

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