Constant Contact

www.constantcontact.com
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7 people found this helpful  

A once great culture.......ruined

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Marketing Program Manager in Waltham, MA
Current Employee - Marketing Program Manager in Waltham, MA

I have been working at Constant Contact full-time (more than a year)

Pros

When I started, the people, customers, and product were top notch.

Cons

The culture shifted during my time there, and the focus went from being on the customer, to the bottom line. This is the reason for their decline in marketshare...........they went from being a Small Business focused on Small Business, to a Medium-Large sized business, focused on revenue.

Advice to ManagementAdvice

Cut the fat.........and stop dumping the people who are "in the trenches" doing the work!

Doesn't Recommend
Negative Outlook
Approves of CEO

141 Other Employee Reviews for Constant Contact (View Most Recent)

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  1. 9 people found this helpful  

    Take the feedback you get seriously

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Constant Contact full-time (more than 3 years)

    Pros

    They try to do fun things to keep moral up (beer cart, themed lunches/pot lucks, holiday party and summer outings)
    It use to be a great place to work- the culture and environment really shifted
    Health insurance and most benefits are good

    Cons

    You constantly see great people leaving for better (they are not good at retaining talent)
    Decision makers are not qualified (with talent leaving, they are promoting more and more strictly on politics vs. qualifications)
    You can't trust the HR department (usually HR is an intermediary between the employee and the company, not the case here anymore.)

    Advice to ManagementAdvice

    Moral is at an all time low. When you have employee surveys, follow up and act on them! Hire qualified and driven leaders, not your buddies.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 5 people found this helpful  

    They say they want good ideas from everywhere. They lie.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Waltham, MA
    Current Employee - Marketing in Waltham, MA

    I have been working at Constant Contact full-time (more than 5 years)

    Pros

    Work/life balance is pretty good. My job is incredibly easy.

    Cons

    I've gotten the same performance review for the past six years and no promotion. Terrible job of developing talent; career development to them is lip service. Commute to Waltham is getting worse. Slow to innovate (though this is getting better).

    Advice to ManagementAdvice

    Hire from within. Stop listening to all the MBAs.

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for Constant Contact

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