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2 people found this helpful  

Excellent company -- great work-life balance, realistic expectations. But they need to evolve to survive!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Contractor - Marketing Project Leader/Consultant in Yonkers, NY
Former Contractor - Marketing Project Leader/Consultant in Yonkers, NY

I worked at Consumer Reports as a contractor (more than 8 years)

Pros

Company has a great mission -- nice to work for an organization that has a larger sense of purpose than that quarter's earnings.

Good work-life balance/flexibility.

Most people are smart and great to work with.

Cons

Aging customer base. If they want to survive, they will need to figure out how to appeal to younger audience.

Non-profit mission is nice, but constrains what can be done from a marketing point of view. Marketing is still the "ugly step-child" even though they're the ones making the money to forward the "mission".

Union is cumbersome. Hard to fire bad people. Some old wood hanging around.

Advice to ManagementAdvice

Evolve to attract a younger audience. Ease up on the "mission" so you can do more creative marketing stuff.

Recommends
Neutral Outlook
No opinion of CEO

44 Other Employee Reviews for Consumer Reports (View Most Recent)

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  1. 4 people found this helpful  

    From good place to very bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Yonkers, NY
    Former Employee - Anonymous Employee in Yonkers, NY

    I worked at Consumer Reports full-time (more than 10 years)

    Pros

    Good benefits, which are directly related to Guild collective bargaining agreement; had higher starting pay, due to now, long-gone annual step-up raises; good food in cafeteria; onsite gym and building is partially surrounded by wood and wildlife; relaxed dress code

    Cons

    Layers, upon layers, upon layers of managers, many of which have no staff/few staff reporting to them; extreme brown-nosing of middle managers to more senior managers; bullying and abuse of some Guild members by their immediate supervisor(s); clueless & extremely callous senior management; ever-expanding and useless HR department that is a revolving door; cries poverty to rank-and-file, but keeps promoting and rewarding poor managers who have absolutely no leadership skills; almost every manager has the title of Associate Director or higher; some managers do nothing all day

    Advice to ManagementAdvice

    Cut managerial staff by over half; listen to the people who are actually doing the work and are the stake holders; cut the HR department; hire managers who actually are true leaders and don't abuse some of their staff; retire managers who can't adapt to latest technology; treat everyone equally

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    This is a place to end your career not propel a young career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Consumer Reports full-time (more than 5 years)

    Pros

    Very good benefits. Good corporate mission. Some really good people. Good work-life balance.

    Cons

    No professional growth or upward mobility opportunities since senior staff doesn't leave. Lack of strong and decisive leadership. Very bureaucratic and decisions take a long time to make. The leadership values mission over the business so there is a lack of recognition for business achievements. Union environment and senior leadership makes progressive change difficult.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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