Consumer Reports

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2 people found this helpful  

Cautiously Optimistic for the Future

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Yonkers, NY
Current Employee - Anonymous Employee in Yonkers, NY

I have been working at Consumer Reports full-time

Pros

Great mission to empower and protect the consumer
Some positions offer flexibility to take on extracurricular work
Good comradary between employees at the same level
Good location if you like living in the 'burbs
Potential opportunity for growth given all of the layoffs and restructuring
Beautiful campus
Good benefits package
Some new VP's who appear to know what they are doing

Cons

Management and upper management are not receptive to feedback from employees
Consultants are predominately relied upon to provide feedback and direction
Few good managers that empower and motivate their staff
Seldom given honest feedback
The gym and the cafeteria are average at best
Little reward for doing extra work and little punishment, if any, for those that don't work or cause problems.
Bonuses at lower levels are more tokens of appreciation than true reward
Benefits package is getting worse (increased doctors co-pays, decreased pensions)
Some new and old VP's appear to not know what they are doing

Advice to ManagementAdvice

Get out of your offices and into the trenches to see what's happening. Enable workers to succeed or fail and give them the tools to do so. Provide direction and feedback. Involve stake holders and end users when making decisions in order to get true understanding of issues.

Doesn't Recommend
Neutral Outlook
Approves of CEO

44 Other Employee Reviews for Consumer Reports (View Most Recent)

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  1. 1 person found this helpful  

    Clueless leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Consumer Reports full-time

    Pros

    There are still some vestigial employees left from before the ongoing shakeup. I don't expect them to stay long, however.

    Benefits are still good, but shrinking.

    Beautiful campus.

    Cons

    Middle managers "manage up" to get approval from supervisors rather than nurturing eand leading employees.

    New top management is cold-blooded and does not really stand for the original mission of consumer protection.

    Advice to ManagementAdvice

    Knock off the "us versus them" atmosphere created by many new upper-level managers.
    Treat exempt and union employees with respect and dignity.

    Be honest and transparent about the organization's goals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Excellent company -- great work-life balance, realistic expectations. But they need to evolve to survive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Project Leader/Consultant in Yonkers, NY
    Former Employee - Marketing Project Leader/Consultant in Yonkers, NY

    I worked at Consumer Reports as a contractor (more than 8 years)

    Pros

    Company has a great mission -- nice to work for an organization that has a larger sense of purpose than that quarter's earnings.

    Good work-life balance/flexibility.

    Most people are smart and great to work with.

    Cons

    Aging customer base. If they want to survive, they will need to figure out how to appeal to younger audience.

    Non-profit mission is nice, but constrains what can be done from a marketing point of view. Marketing is still the "ugly step-child" even though they're the ones making the money to forward the "mission".

    Union is cumbersome. Hard to fire bad people. Some old wood hanging around.

    Advice to ManagementAdvice

    Evolve to attract a younger audience. Ease up on the "mission" so you can do more creative marketing stuff.

    Recommends
    Neutral Outlook
    No opinion of CEO
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