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38 Employee Reviews (View Most Recent)

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1 person found this helpful  

Clueless leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

There are still some vestigial employees left from before the ongoing shakeup. I don't expect them to stay long, however.

Benefits are still good, but shrinking.

Beautiful campus.

Cons

Middle managers "manage up" to get approval from supervisors rather than nurturing eand leading employees.

New top management is cold-blooded and does not really stand for the original mission of consumer protection.

Advice to ManagementAdvice

Knock off the "us versus them" atmosphere created by many new upper-level managers.
Treat exempt and union employees with respect and dignity.

Be honest and transparent about the organization's goals.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for Consumer Reports

  1. 2 people found this helpful  

    Excellent company -- great work-life balance, realistic expectations. But they need to evolve to survive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Project Leader/Consultant  in  Yonkers, NY
    Former Employee - Marketing Project Leader/Consultant in Yonkers, NY

    Pros

    Company has a great mission -- nice to work for an organization that has a larger sense of purpose than that quarter's earnings.

    Good work-life balance/flexibility.

    Most people are smart and great to work with.

    Cons

    Aging customer base. If they want to survive, they will need to figure out how to appeal to younger audience.

    Non-profit mission is nice, but constrains what can be done from a marketing point of view. Marketing is still the "ugly step-child" even though they're the ones making the money to forward the "mission".

    Union is cumbersome. Hard to fire bad people. Some old wood hanging around.

    Advice to ManagementAdvice

    Evolve to attract a younger audience. Ease up on the "mission" so you can do more creative marketing stuff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good place, lots of turmoil recently, future will depend on choice of outgoing president's replacement early 2014

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great mission, outgoing President Jim Guest has great heart and prodigious intellect, but has had trouble balancing heart and soul of organization vs. quest for financial results sometimes seeing it as zero sum--or at least hiring leaders with that view and outsized egos--understandable given publishing environment, but disappointing ultimately. Leaves great legacy though future will depend on leadership that is left in place after he leaves.

    Cons

    Magazine publishing industry turmoil and CR quest to stay relevant have resulted in great turmoil. While some of the people lost or ousted should be gone, some losses are painful and will hurt down the road as it will be harder to find way back to original mission while moving forward to meet demands of the digital age while combating "all info wants to be free" mentality with you get what you pay for, so offer real value.

    Advice to ManagementAdvice

    Mind the money AND lead with the heart--imbue all with philosophy of caring for consumersand providing real value

    Recommends
    Positive Outlook
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