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There are newer employer reviews for Container Store

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Helpful (3)

Big Changes in Company Protocol & Culture Leads to Long-Term Employees Becoming Demoralized, Leaving

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Full Time Sales in Pasadena, CA
Current Employee - Full Time Sales in Pasadena, CA

I have been working at Container Store

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

The Container Store always makes Fortune's 'Top 100 Companies to Work For' list, and it's well-deserved. If you are going to work in retail, this should be your mecca. It's prestigious for good reason. Most full-time employees (Sales or Visual), really feel like they're part of a caring family. Many companies may say that they have a family atmosphere in the workplace, but none of them make the grade. The optimistic company culture that TCS manages to instill into it's employees in mind-blowing. TCS says they only hire the best - statistically they hire only around 10% of the candidates that they interview. If you can make the leap to Middle- or Upper- (store-level) management, your peers will be competent, resourceful, and overall POSITIVE, something I have yet to encounter at another employer. You can also look forward to a full 2 weeks of ongoing training every year, which has some great upsides. People that stick around learn all aspects of the business. You could swap any seasoned full-time employee with the GM for a day and things would probably run pretty smoothly. The benefits offered are also great, dollar-for-dollar 401K matching, paid vacations, etc. The dress code (or lack thereof) is nice; no suit required, even district managers come to work in a T-Shirt and Jeans. Also, you can definitely advance quickly if you work hard and persevere, not that you'll get paid for those promotion, but I digress...

Cons

The hiring process is grueling - If you're looking for a full-time position, you can expect: a group interview, followed by two or three 1-on-1 interviews, followed by an interview with a General Manager, followed by a drug test, followed by an offer. And good luck finding a full-time opening advertised, TCS prefers to hire part-time (or 'prime-timers' as they call it) and make you earn your salt. And that's just fine, unless you want to be able to pay your rent. Also, the aforementioned company culture can get to be a bit much. Sometimes positivity prevails good business sense, and this might become aggravating to like-minded ambitious coworkers who want to see the company succeed, not wear a rubber bracelet that says, "Front and Straighten" (not joking!). Additionally, in late 2008 word came down the pipeline that a company-wide 'raise-freeze' was going into effect and would stay in place until the economy stabilized; which gives you no reason to work hard at what you do as you know you'll never get the raise you deserve. Lastly, it doesn't matter who you are (prime-time, full-time, sales, visual, manager, AC, IC, GM, whoever), get ready to clean the bathrooms each and every night. TCS does not outsource bathroom cleaning - I am not joking. Enjoy your daily dose of humility, as everyone pitches-in to keep the TCS family afloat.

Advice to Management

For years, higher-ups at TCS said that it would never sell the company, but it did just that. Goodbye automated compensation advancement, hello spiffs and sales contests you'll never win. Remember when hard work amounted to better pay?

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  1. Only the best need apply.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Container Store

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    - Great work environment
    - Open communication
    - Excellent co-workers and management
    - Outstanding compensation
    - strong, financially sound company
    - The company is growing and opening stores
    - Morale is very high, the other employees are a pleasure to be around
    - A strong commitment to training, it is on going throughout your career
    - They really want employees to retire with them.

    Cons

    - It's hard work!
    - The standards are very high, be prepared to keep up.
    - The interview process is extremely lengthy and detailed. They really want to make sure that employees are the right fit.
    - There is a lot of communication to keep up with.

    Advice to Management

    Keep on doing what you are doing!


  2. Helpful (3)

    can be fun but be prepared to work hard!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Boston, MA
    Current Employee - Sales in Boston, MA

    I have been working at Container Store

    No opinion of CEO
    No opinion of CEO

    Pros

    great products. some of the part time team is fantastic! Schedules are relativel flexible. Training is great and they communicate goals clearly.

    Cons

    work can be sometimes physically demanding. the new schedule system means they own all of your time, even when you might not be int the store. We used to have a set schedule but now every week floats and sometimes a shift may only be 3 hours long. Managment spends all of their time going through emails and not enough time on the sales floor.

    Advice to Management

    put back the set schedule! the communication is great but sometimes too much is overload. Kip and Garret's hearts are in the right place but i think the new owners are only concerned with the bottom line.


There are newer employer reviews for Container Store
There are newer employer reviews for Container Store

See Most Recent

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