Container Store

  www.containerstore.com
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4 people found this helpful  

A decent place to work or start a career in retail

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Hallandale Beach, FL
Current Employee - Sales Associate in Hallandale Beach, FL

Pros

Discount off store merchandise is 40% (gift-cards too!)
Training is abundant -- they spend a lot of time training you on how to sell
Casual wear (jeans and t-shirts)
Schedule is posted 2-3 weeks out
This location has some great employees that are fun and truly nice
Above average pay to start in retail
Decent part time benefits -- 401K, dental, vision, health ins and EAP
Great Culture (in theory) -- Their 7 Foundation Principles are pretty solid.
Communication is pretty good -- they only have like 55 stores so still pretty small company.
Great products -- ELFA is a well made product and designed very well
In FL -- a lot of opportunity -- 3 new stores in 2013

Cons

They don't promote from within -- all full time employees in this location are hired from outside -- there is no incentive to work hard and be rewarded with a promotion
high turn-over -- one day your friend is there and the next day they are gone?
managers have favorites - corporate lingo types --"OK HAL Team, lets do it -- lets SELL SELL SELL"
no commission -- you can sell a $10,000 ELFA closet and make only $30 bucks! (but you feel good about helping someone design their DREAM CLOSET for more money than you will make in a year selling closets!)
privately owned company -- no stock purchase - no incentive if company performs well
no shift differentials -- work a shift unloading a truck from 9pm to 1am and make the same as the person standing at a cash register for 3 hours from 12pm to 3pm.
constant PRESSURE to sell ELFA -- CONSTANT focus on meeting unrealistic sales goals DAILY!
strong culture - to some outsiders at first it can seem like a kool-aid drinking cult!

Advice to ManagementAdvice

Share the wealth with those who actually "run" the store and make it work. Promote from within. Give long term incentives to those who want "grow" with the company. Have store management team learn what true leadership is and how to gain the respect of their employees through ACTION. LEAD by example.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Container Store

  1. 1 person found this helpful  

    The container store doesn't stand for the principles they teach.

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Fort Worth, TX
    Current Employee - Sales in Fort Worth, TX

    Pros

    Flexible hours and decent pay.

    Cons

    5am mornings and late nights closing. Working weekends and holidays. Working with customers. They pressure you to sell but tell you they just want you to "help" customers. If the customer isn't spending at least $60 and buying elfa you aren't helping them right. They play favories scheduling shifts. If you are part time you will have the works hours. "unloading a semi truck at 5am and working weekends."

    Advice to ManagementAdvice

    Get out on the sales floor and support your employees.

  2. 3 people found this helpful  

    Part Time Retail Sales/Visual Merchandiser at Container Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales/Visual Merchandiser  in  Pasadena, CA
    Former Employee - Retail Sales/Visual Merchandiser in Pasadena, CA

    Pros

    Best Reasons to work here:

    Flexible hours
    Consistent Schedule from week to week
    Good Training

    Cons

    Downsides to working here:

    High expectations to learn about product on own time even if working a few hours a week
    Benefits for p/t not great
    Always have to work weekends and holidays
    If p/t, hard to get lots of hours

    Advice to ManagementAdvice

    As a visual merchandiser that unloaded the truck every week, you worked us into the ground. Hire help when it is needed. It is very discouraging to work so hard on truck days, to only leave the store with merchandise strewed about the store because we didn't have enough bodies to finish it.

    No opinion of CEO
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