Container Store
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330 Employee Reviews (View Most Recent)

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4 people found this helpful  

A decent place to work or start a career in retail

Sales Associate (Current Employee) Hallandale Beach, FL

ProsDiscount off store merchandise is 40% (gift-cards too!)
Training is abundant -- they spend a lot of time training you on how to sell
Casual wear (jeans and t-shirts)
Schedule is posted 2-3 weeks out
This location has some great employees that are fun and truly nice
Above average pay to start in retail
Decent part time benefits -- 401K, dental, vision, health ins and EAP
Great Culture (in theory) -- Their 7 Foundation Principles are pretty solid.
Communication is pretty good -- they only have like 55 stores so still pretty small company.
Great products -- ELFA is a well made product and designed very well
In FL -- a lot of opportunity -- 3 new stores in 2013

ConsThey don't promote from within -- all full time employees in this location are hired from outside -- there is no incentive to work hard and be rewarded with a promotion
high turn-over -- one day your friend is there and the next day they are gone?
managers have favorites - corporate lingo types --"OK HAL Team, lets do it -- lets SELL SELL SELL"
no commission -- you can sell a $10,000 ELFA closet and make only $30 bucks! (but you feel good about helping someone design their DREAM CLOSET for more money than you will make in a year selling closets!)
privately owned company -- no stock purchase - no incentive if company performs well
no shift differentials -- work a shift unloading a truck from 9pm to 1am and make the same as the person standing at a cash register for 3 hours from 12pm to 3pm.
constant PRESSURE to sell ELFA -- CONSTANT focus on meeting unrealistic sales goals DAILY!
strong culture - to some outsiders at first it can seem like a kool-aid drinking cult!

Advice to Senior ManagementShare the wealth with those who actually "run" the store and make it work. Promote from within. Give long term incentives to those who want "grow" with the company. Have store management team learn what true leadership is and how to gain the respect of their employees through ACTION. LEAD by example.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Above Reproach - NOT!

    Full Time Visual Sales (Former Employee) Los Angeles, CA

    I worked at Container Store full-time for more than a year

    Pros: Employee discount is good. Elfa products are very nice. Initial training is… Cons: A closed mouth culture. There is a "don't tell" reality going on at a "communication" oriented company that is prevalent behind the scenes.… Advice to Senior Management: Communication is critical. Concentrate on factors that affect the morale of your whole staff. Forget the mundane. Leadership flows when employees see… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Senior Management
    • Career Opportunities

    1 person found this helpful  

    The container store doesn't stand for the principles they teach.

    Sales (Current Employee) Fort Worth, TX

    I have been working at Container Store full-time for more than a year

    Pros: Flexible hours and decent pay. Cons: 5am mornings and late nights closing. Working weekends and holidays. Working with customers. They pressure you to sell but tell you they just want you… Advice to Senior Management: Get out on the sales floor and support your employees. More

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