Container Store
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328 Employee Reviews (View Most Recent)

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1 person found this helpful  

Cult-like atmosphere, High turnover, Must be "Container Store Obsessive" to ever move up in this company

Sales, Visual Sales (Current Employee) Raleigh, NC

ProsOk starting pay compared to other retail stores
Somewhat positive, upbeat co-workers
40% Employee Discount
Customer base is a lot nicer than shoppers at other retailers

ConsTCS has a "cult-like" atmosphere. Don't ever expect to be promoted unless you're willing to spend every waking moment of your life completely consumed by this place.

You have to "play the game" in order to get hours. Just being an awesome employee doesn't get you as far as it should.

Management hardly leaves their offices and rarely contributes to sales. They have no problem pushing you and sometimes "lightly threatening" you to makes sales (especially Elfa, Elfa, Elfa) but 99% of the time you won't catch them on the sales floor unless they're "walking the floor" for a visual sales overview.

Super high turnover!!! I really do not understand how TCS continues to make Fortune's Top 100 Co's list. They claim "no lay-offs" but that's only because they have complete control over the number of hrs you work. They never fire anyone because all they have to do is not schedule you. The Raleigh location continually loses great employees and it's because of the way management is treating them and scheduling (or not scheduling) them.

Don't ever give your "point of view" and don't ever question anything TCS or the management does. This is a one-way ticket to getting black-balled hours.

There is no schedule consistency for P/T employees. Once it seems like your schedule is becoming somewhat regular, they completely change it. Employees who go to school or have children are the one's who suffer the most.

TCS is not as much about their employees as they claim to be. My advice - keep your F/T or P/T job and if you plan on working here, do it for the discount and not for any other reason.

Advice to Senior ManagementStore Managers need to take ownership. They need to set great examples by being on the sales floor instead of leaving 9 minute voice mails about why Elfa sales are down and why Elfa designers can't design Elfa closets anymore, and why Elfa this, Elfa that, Elfa Elfa Elfaaaaaaaa . . .

DFW managements needs to wake up! Please pay attention to what's happening in your stores. Kip, Garret and Melissa you need to open your eyes and realize that what's keeping this company afloat is the "little people" P/T employees. Your store management is not living up to your expectations and they've somehow mastered the art of leading you to believe that they are. This is not only happening in the Raleigh store - I've read other Glassdoor reviews, and the story remains pretty consistent. When the writing is on the wall, how can you continue to turn your heads???

No, I would not recommend this company to a friend

    • Senior Management
    • Career Opportunities

    2 people found this helpful  

    Cult- stay away!

    Sales Associate (Former Employee) Rochester, NY

    I worked at Container Store part-time for more than a year

    Pros: They have one of the highest hourly pays for sales associates and… Cons: There are fake people who put on a show with customers and then act miserable behind closed doors. When you need a day off… Advice to Senior Management: Stop acting like you are part of a secret society. Stop acting… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Retail Sales NY area

    Retail Sales/Visual Merchandiser (Current Employee) New York, NY

    I have been working at Container Store part-time for more than 3 years

    Pros: Flexibility with work scheduling Excellent employee discount Good relationship among employees Excellent Training Teamwork… Cons: Sales training is good, but not enough manpower on the floor to put man in the desert selling into effect. Company gives a raise range,… Advice to Senior Management: Your full time staff is a good portion of your payroll budget. You can't control what goes on on the sale floor if only one… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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