Pros

Best reasons to work for Continental are the Benefits, Work Schedule and People I work with!!

Cons

Schedules change every month and base on senority you may have to work Holidays. However, there is always a way to change your schedule to hold days off. Dealing with Passengers who are not familar with the rules of the airline industry and become confrontational is hard to deal with. Carry on baggage has been an issue during boarding. Also having to deal with cramped seating during a long, full flight.

Advice to Senior Management

Provide more comfort in coach class seating. Provide a better boarding system to help out Flight Attendants and Agents during the boarding phase of flight. Better on-time for everyone involved! Extra large passengers in smaller seats need to be dealt with outside of the aircraft due to the embarrassment of the passenger and those around them in close proximity...also, not all flight attendants know how to deal with this professionally.