Continental Guest Services
2.1 of 5 21 reviews
www.continentalguestservices.com New York, NY 50 to 149 Employees

21 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Very challenging

Senior Consultant (Current Employee)
New York, NY

ProsFlexible working hours, some good projects going on.

ConsNo team work spirit and very big communication issues, no development plans.

Advice to Senior ManagementPlease look how you can develop the team work spirit in your teams.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    CGS is a deeply flawed call center, with a decent environment, 4+ year pay freeze and bottom of the barrel organization.

    IT Help Desk (Current Employee)
    Tampa, FL

    I have been working at Continental Guest Services


    Pros: Depending on which department you get assigned to, the working environment is not bad, and you are given a fair amount of freedom in doing… Cons: The working environment is not bad, and you are given a fair amount of freedom in doing your job. Performance reviews are strictly by metrics,… Advice to Senior Management: Remove the pay freeze. If there is a budget crisis, even small raises over time to the best employees would go a long way toward… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    No chance at advancement, recognition, reviews or raises.

    Concierge (Former Employee)
    New York, NY

    I worked at Continental Guest Services


    Pros: Free show tickets. Free meals. Free local attractions. Cons: Long hours mostly on your feet (10-14 hrs). No reviews, pay raises or commission. Commission from sales goes to pay your hourly rate… Advice to Senior Management: Offer commission to motivate your team. Give feedback and… No, I would not recommend this company to a friend More
There are newer reviews on Continental Guest Services.

Worked for Continental Guest Services? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Continental Guest Services reviews and ratings — including employee satisfaction and approval rating for Continental Guest Services CEO Arthur Goldan. All reviews posted anonymously by Continental Guest Services employees.