Continental Guest Services

www.continentalguestservices.com
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There are newer employer reviews for Continental Guest Services

A way beyond experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Costumer Care Representative in Bucuresti (Romania)
Former Employee - Costumer Care Representative in Bucuresti (Romania)

I worked at Continental Guest Services full-time (more than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Competitive enviroment and succes people ready to help you and share their experience.

Cons

Night shifts can get the best of you.

Advice to Management

Keep it this way.

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  1. Not recommanded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coach - Middle Management in Bucharest (Romania)
    Former Employee - Coach - Middle Management in Bucharest (Romania)

    I worked at Continental Guest Services full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Big salaries and nothing more

    Cons

    Absilutely no respect for the employee, chaoes, unqualified managers with no organisational skills. Unefficient tools. Constant pressure, the feelig you're guility and not working enaugh. A lot of work wit 0 quality.

    Advice to Management

    Quit

  2. Helpful (1)

    Reassuring activities, still too expectant work environment because of the graveyard shifts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent Servicii Clienti in Bucharest (Romania)
    Current Employee - Agent Servicii Clienti in Bucharest (Romania)

    I have been working at Continental Guest Services part-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You learn to be more responsible since you have to take care of the accounts of the customer's and to input payments. Moreover, one can improve communicational skills, patience, ability to do multitasking since they have to notate three systems simultaneous and in the same time they have to have to talk to the customer and listen to his complaints. Most important, one can develop capacity to work under pressure of deadlines.

    Cons

    First would be the schedule - employees have to work in graveyard shifts, then the fact that you can not maintain a positive work environment with your co-workers since you are not supposed to leave your cubical. I think it is really important to go at work and to be sure you can find a positive backround, but in this case there is no interaction with your co-workers.

    Advice to Management

    The best thing to do would be to have a rhytmic feed-back oriented towards employees.

There are newer employer reviews for Continental Guest Services

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