Convergys

www.convergys.com
There are newer employer reviews for Convergys

 

survey

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Officer in Hyderābād (India)
Former Employee - Technical Support Officer in Hyderābād (India)

I worked at Convergys full-time (more than a year)

Pros

Work environment and good TL's and Good collogues

Cons

Fed up with Survey's and feedback's and ST's

Advice to ManagementAdvice

Stop giving Feedback's

Recommends
Neutral Outlook
Approves of CEO

1557 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    They have been good to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Convergys full-time (more than a year)

    Pros

    fair, work from home, friendly people for the most part, good training, good resources to help you do your job, off some holidays, benefits, schedule in advance a few weeks, shifts bids

    Cons

    management (some) needs better training, need more management, fast paced, high change, tech support can be slow, outsourced

    Advice to ManagementAdvice

    I feel that if they could training the TL's and the Sups better then it would not be as hard for some of them to keep up with their teams and just create a better environment. Some of their management is wonderful but more need improvement.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Work at Home Gerbil Wheel in Overdrive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Work At Home
    Former Employee - Work At Home

    I worked at Convergys full-time (more than a year)

    Pros

    Benefits, OT, and paycheck, easy commute.

    Cons

    Getting docked everytime their systems have issues and you arenot in production. Miscommunication, lack of consistency in training, information, administration. Fighting the beast (their claptrap system) just to get the job done. One armed aaper hanger. Company motto should be: "You make a mistake, you pay; we make a mistake, you pay."

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Convergys

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