There are newer employer reviews for Convergys

 

survey

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Officer in Hyderābād (India)
Former Employee - Technical Support Officer in Hyderābād (India)

I worked at Convergys full-time (more than an year)

Pros

Work environment and good TL's and Good collogues

Cons

Fed up with Survey's and feedback's and ST's

Advice to ManagementAdvice

Stop giving Feedback's

Recommends
Neutral Outlook
Approves of CEO

1392 Other Employee Reviews for Convergys (View Most Recent)

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  1.  

    They have been good to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Convergys full-time (more than an year)

    Pros

    fair, work from home, friendly people for the most part, good training, good resources to help you do your job, off some holidays, benefits, schedule in advance a few weeks, shifts bids

    Cons

    management (some) needs better training, need more management, fast paced, high change, tech support can be slow, outsourced

    Advice to ManagementAdvice

    I feel that if they could training the TL's and the Sups better then it would not be as hard for some of them to keep up with their teams and just create a better environment. Some of their management is wonderful but more need improvement.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great Esat, but it can be better than this, if the management wants to

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TL-WFM in Gurgaon, Haryana (India)
    Current Employee - TL-WFM in Gurgaon, Haryana (India)

    I have been working at Convergys full-time (more than an year)

    Pros

    Cares for the Employees
    Excellent facilities provided for all employees

    Cons

    Less growth Opportunities
    Should provide more learning opportunities

    Advice to ManagementAdvice

    The management should rather try to judge the employee potential themselves, instead of depending on external sources. Also should provide more learning opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
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