Convergys

www.convergys.com
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1 person found this helpful  

A Good Place To Work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Representative in Quezon City, National Capital Region (Philippines)
Former Employee - Technical Support Representative in Quezon City, National Capital Region (Philippines)

I worked at Convergys part-time (less than a year)

Pros

If you are looking for a challenging environment it is a good place to work. They provide a well-organized training sessions from language to technical skills. The good thing about it too is that you are already being paid as an employee during the training period which could last from a couple of weeks to a month, depending on your account. They do have really good and supportive team leads.

Cons

The not-so-good thing about the branch where I was assigned was that we shared work stations. Whichever was available at the time you clock-in for work that's where you'll be working for the day. The working environment is a bit stressed too.

Recommends
Positive Outlook
No opinion of CEO

1557 Other Employee Reviews for Convergys (View Most Recent)

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  1. 1 person found this helpful  

    I am Convergys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Engineer in Bangalore (India)
    Former Employee - Technical Support Engineer in Bangalore (India)

    I worked at Convergys as a contractor (less than a year)

    Pros

    Good working environment . good support , energtic, good transport

    Cons

    Sad managment, sad food, sad

    Advice to ManagementAdvice

    next time try and take only those many people you need for that job

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    N/A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Care Specialist in Makati City (Philippines)
    Former Employee - Member Care Specialist in Makati City (Philippines)

    I worked at Convergys full-time (more than a year)

    Pros

    Good environment. Team Lead's are very friendly and approachable.

    Cons

    Operations Managers are a bit lacking when it comes to caring to their agents.

    Advice to ManagementAdvice

    Try to look at the things that may help your agents do better and stop trying to please the clients. Agents are much more important.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Convergys

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