Convergys
2.9 of 5 1,237 reviews
www.convergys.com Cincinnati, OH 5000+ Employees

1237 Employee Reviews (View Most Recent)

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1 person found this helpful  

A Good Place To Work

Technical Support Representative (Former Employee)
Quezon City, National Capital Region (Philippines)

ProsIf you are looking for a challenging environment it is a good place to work. They provide a well-organized training sessions from language to technical skills. The good thing about it too is that you are already being paid as an employee during the training period which could last from a couple of weeks to a month, depending on your account. They do have really good and supportive team leads.

ConsThe not-so-good thing about the branch where I was assigned was that we shared work stations. Whichever was available at the time you clock-in for work that's where you'll be working for the day. The working environment is a bit stressed too.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Member Care Specialist (Former Employee)
    Makati City (Philippines)

    I worked at Convergys full-time for more than a year


    Pros: Good environment. Team Lead's are very friendly and approachable. Cons: Operations Managers are a bit lacking when it comes to… Advice to Senior Management: Try to look at the things that may help your agents do… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    I am Convergys

    Technical Support Engineer (Former Employee)
    Bangalore (India)

    I worked at Convergys as a contractor for less than a year


    Pros: Good working environment . good support , energtic, good transport Cons: Sad managment, sad food, sad Advice to Senior Management: next time try and take only those many people you… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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