There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Good experience.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Engagement Director in Cincinnati, OH
Current Employee - Engagement Director in Cincinnati, OH

I have been working at Convergys full-time (More than 10 years)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

Interesting projects. Good packages. Good collegues and teams.

Cons

Difficult business environment in communications market.

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  1. Overall good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Orem, UT
    Current Employee - Customer Service Representative in Orem, UT

    I have been working at Convergys full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Convergys has some good employee benefits as well as discounts to multiple stores, a lot of them being online.

    Cons

    Can't use cash in the break room to buy snacks/drinks. Management isn't always the best, micromanagement seems to be favored.

    Advice to Management

    Less micromanagement. We know our job, and scrutinizing every detail and tracking our every movement doesn't provide for a happy atmosphere.


  2. Helpful (1)

    a place to get a decent paying job quickly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Problem Resolution Representative II in Arnold, MO
    Former Employee - Customer Service and Problem Resolution Representative II in Arnold, MO

    I worked at Convergys full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    get job quickly. on the job training, plenty of opportunities to move up, fairly easy work

    Cons

    rules are strict and sometimes unfair, clock in system is a pain, easy place to get fired from

    Advice to Management

    make things a little more fun for employees and you might not have such a high turnover rate which i am sure isnt very cost effective


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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